Float Personal Banker I - Cleveland, OH Area
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Must not create sections with filler like "commensurate with experience". Must only include sections when posting has real specific content.
Let's parse the posting.
Content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." Probably not needed? Might be considered boilerplate? It's marketing but maybe part of description. Could be considered part of "About the role". We'll include in About the role.
- "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description of role.
- "Essential Duties And Responsibilities" list bullet points.
- "Supervisory Responsibilities None."
- "Minimum Knowledge, Skills And Abilities Required" list.
- "Working Conditions" description.
- "Float Personal Banker I - Cleveland, OH Area Total Base Pay Range 43,680.00 - 69,900.00 USD Annual"
- Then benefits paragraph: "At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html and by consulting with your talent acquisition partner."
- Then location: "LOCATION -- Cleveland, Ohio 44104"
- Then agency notice, EEO etc. Those are boilerplate to remove.
Thus we need sections:
- About the role: could include general function description.
- Responsibilities: essential duties list.
- Requirements: Minimum Knowledge, Skills And Abilities Required (maybe also include education/experience). Could also include Working Conditions? Might be separate but we can combine.
- Qualifications: maybe not separate; but we have Minimum Knowledge, Skills And Abilities Required which is qualifications.
- Skills: maybe part of same.
- Benefits: we have benefits paragraph.
- Pay: we have base pay range.
- Schedule: not mentioned explicitly; no schedule info. So we should not create Schedule section.
We must not create sections with filler. So include About the role, Responsibilities, Requirements (or Qualifications), Benefits, Pay. Possibly also Working Conditions as a section? The heading list includes Schedule but not Working Conditions. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those are typical. We could include Working Conditions as a heading if we want, but not in list. Safer to stick to those headings. We can put Working Conditions under Requirements or maybe as part of About the role. But we have specific content for Working Conditions: "Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions." That's substantive. Could be placed under Requirements or maybe a separate section like "Working Conditions". Since not in the list, maybe we incorporate into Requirements or About the role. I'd add a for Requirements and include both minimum knowledge/skills and working conditions as subpoints? But the instruction says use - for any list of duties/requirements/benefits. So we can have a
for requirements (knowledge, skills, abilities) and another for working conditions? Might be okay.
Better: Have sections:
- About the role (About the role
) with paragraph(s) describing general function.
- Responsibilities (Responsibilities
) with of duties.
- Requirements (Requirements
) with of minimum knowledge, skills, abilities, and maybe working conditions as separate or combine.
- Benefits (Benefits
) with paragraph.
- Pay (Pay
) with paragraph (or maybe just the range). Could also include location? Location is not a heading; we could include location in About the role or as a after Pay. The instruction says do not put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we can include as a
after Pay or within About the role. Probably better to include as a
after Pay.
We must not repeat job title as heading. So no heading "Float Personal Banker I". Good.
We must remove boilerplate: agency notice, EEO, etc.
We must preserve all substantive information. Let's extract.
General Function paragraph: we have a few sentences. Let's capture them.
I'll rewrite as a concise paragraph but preserve all info. Must not invent or summarize away detail. So we need to keep all details: 4-8 week on-boarding and education program includes rotations in operations and Sales & Service; certification at conclusion; Personal Banker I is a Financial Center position focused on consultative sales process to proactively identify and meet financial needs of customers or prospects; maintains focus on acquiring new households and/or deepening existing customer relationships through activities including lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting; responsible for processing teller transactions and working as member of platform staff; responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, personally following policies and procedures; accountable for always doing the right thing for customers and colleagues, ensures actions drive positive customer experience; while operating within Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, reporting risks of all types.
We'll keep that.
Responsibilities list: each bullet.
Let's list them:
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
- Provide guidance to CSRs with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
- Adhere to established policies and procedures while opening/servicing the full range of Retail products.
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
Supervisory Responsibilities None. Could be omitted as not substantive? It's a statement but maybe we can include as a line in Responsibilities? But it's not a duty. Could be omitted as boilerplate? It's not boilerplate but it's a statement. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should include it. Could be a
after Responsibilities: "Supervisory Responsibilities: None."
Minimum Knowledge, Skills And Abilities Required list:
- College degree or work experience providing transferrable skills, or, combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Working Conditions:
- Normal office environment.
- Extending viewing of computer screens.
- This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
- Travel outside of the affiliate will be required for various classroom training sessions.
Benefits paragraph: we have a paragraph about Total Rewards, base salary reflective of range, individual salaries vary, extensive benefits programs supporting physical, financial, emotional, social well-being, link to benefits page.
Pay: "Total Base Pay Range 43,680.00 - 69,900.00 USD Annual". Also mention base salary reflective of range etc. Already in benefits paragraph. We'll keep Pay section with the range.
Location: "LOCATION -- Cleveland, Ohio 44104". We'll include as a
after Pay.
Now we need to output HTML fragment only, no /, no markdown fences.
We'll structure:
About the role
... (general function paragraph)
Responsibilities
- ... each duty
...
Supervisory Responsibilities: None.
Requirements
- ... each minimum knowledge/skill/
for Requirements and include both minimum knowledge/skills and working conditions as subpoints? But the instruction says use - for any list of duties/requirements/benefits. So we can have a
for requirements (knowledge, skills, abilities) and another for working conditions? Might be okay.
Better: Have sections:
- About the role (About the role
) with paragraph(s) describing general function.
- Responsibilities (Responsibilities
) with of duties.
- Requirements (Requirements
) with of minimum knowledge, skills, abilities, and maybe working conditions as separate or combine.
- Benefits (Benefits
) with paragraph.
- Pay (Pay
) with paragraph (or maybe just the range). Could also include location? Location is not a heading; we could include location in About the role or as a after Pay. The instruction says do not put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we can include as a
after Pay or within About the role. Probably better to include as a
after Pay.
We must not repeat job title as heading. So no heading "Float Personal Banker I". Good.
We must remove boilerplate: agency notice, EEO, etc.
We must preserve all substantive information. Let's extract.
General Function paragraph: we have a few sentences. Let's capture them.
I'll rewrite as a concise paragraph but preserve all info. Must not invent or summarize away detail. So we need to keep all details: 4-8 week on-boarding and education program includes rotations in operations and Sales & Service; certification at conclusion; Personal Banker I is a Financial Center position focused on consultative sales process to proactively identify and meet financial needs of customers or prospects; maintains focus on acquiring new households and/or deepening existing customer relationships through activities including lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting; responsible for processing teller transactions and working as member of platform staff; responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, personally following policies and procedures; accountable for always doing the right thing for customers and colleagues, ensures actions drive positive customer experience; while operating within Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, reporting risks of all types.
We'll keep that.
Responsibilities list: each bullet.
Let's list them:
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
- Provide guidance to CSRs with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
- Adhere to established policies and procedures while opening/servicing the full range of Retail products.
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
Supervisory Responsibilities None. Could be omitted as not substantive? It's a statement but maybe we can include as a line in Responsibilities? But it's not a duty. Could be omitted as boilerplate? It's not boilerplate but it's a statement. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should include it. Could be a
after Responsibilities: "Supervisory Responsibilities: None."
Minimum Knowledge, Skills And Abilities Required list:
- College degree or work experience providing transferrable skills, or, combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Working Conditions:
- Normal office environment.
- Extending viewing of computer screens.
- This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
- Travel outside of the affiliate will be required for various classroom training sessions.
Benefits paragraph: we have a paragraph about Total Rewards, base salary reflective of range, individual salaries vary, extensive benefits programs supporting physical, financial, emotional, social well-being, link to benefits page.
Pay: "Total Base Pay Range 43,680.00 - 69,900.00 USD Annual". Also mention base salary reflective of range etc. Already in benefits paragraph. We'll keep Pay section with the range.
Location: "LOCATION -- Cleveland, Ohio 44104". We'll include as a
after Pay.
Now we need to output HTML fragment only, no /, no markdown fences.
We'll structure:
About the role
... (general function paragraph)
Responsibilities
- ... each duty
...
Supervisory Responsibilities: None.
Requirements
- ... each minimum knowledge/skill/
- for requirements (knowledge, skills, abilities) and another for working conditions? Might be okay.
Better: Have sections:
- About the role (
- ... each duty ...
- ... each minimum knowledge/skill/
About the role
) with paragraph(s) describing general function. - Responsibilities (Responsibilities
) with- of duties.
- Requirements (
Requirements
) with- of minimum knowledge, skills, abilities, and maybe working conditions as separate
- or combine.
- Benefits (
Benefits
) with paragraph. - Pay (Pay
) with paragraph (or maybe just the range). Could also include location? Location is not a heading; we could include location in About the role or as aafter Pay. The instruction says do not put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we can include as a
after Pay or within About the role. Probably better to include as a
after Pay. We must not repeat job title as heading. So no heading "Float Personal Banker I". Good. We must remove boilerplate: agency notice, EEO, etc. We must preserve all substantive information. Let's extract. General Function paragraph: we have a few sentences. Let's capture them. I'll rewrite as a concise paragraph but preserve all info. Must not invent or summarize away detail. So we need to keep all details: 4-8 week on-boarding and education program includes rotations in operations and Sales & Service; certification at conclusion; Personal Banker I is a Financial Center position focused on consultative sales process to proactively identify and meet financial needs of customers or prospects; maintains focus on acquiring new households and/or deepening existing customer relationships through activities including lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting; responsible for processing teller transactions and working as member of platform staff; responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, personally following policies and procedures; accountable for always doing the right thing for customers and colleagues, ensures actions drive positive customer experience; while operating within Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, reporting risks of all types. We'll keep that. Responsibilities list: each bullet. Let's list them: - Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. - Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. - Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. - Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. - Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. - Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. - Provide guidance to CSRs with respect to the sales and referral process. - Promote customer satisfaction with a friendly, helpful demeanor and professionalism. - Act with confidence by answering customer questions and owning customer issues. - Maintain a position of trust and responsibility by keeping all business confidential. - Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. - Adhere to established policies and procedures while opening/servicing the full range of Retail products. - Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. - Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. - Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. Supervisory Responsibilities None. Could be omitted as not substantive? It's a statement but maybe we can include as a line in Responsibilities? But it's not a duty. Could be omitted as boilerplate? It's not boilerplate but it's a statement. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should include it. Could be a
after Responsibilities: "Supervisory Responsibilities: None." Minimum Knowledge, Skills And Abilities Required list: - College degree or work experience providing transferrable skills, or, combination of education and experience. - Experience in the financial industry preferred. - Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. - Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. - Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. - Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. - This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Working Conditions: - Normal office environment. - Extending viewing of computer screens. - This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. - Travel outside of the affiliate will be required for various classroom training sessions. Benefits paragraph: we have a paragraph about Total Rewards, base salary reflective of range, individual salaries vary, extensive benefits programs supporting physical, financial, emotional, social well-being, link to benefits page. Pay: "Total Base Pay Range 43,680.00 - 69,900.00 USD Annual". Also mention base salary reflective of range etc. Already in benefits paragraph. We'll keep Pay section with the range. Location: "LOCATION -- Cleveland, Ohio 44104". We'll include as a
after Pay. Now we need to output HTML fragment only, no /, no markdown fences. We'll structure:
About the role
... (general function paragraph)
Responsibilities
Supervisory Responsibilities: None.