Float Member Service Representative

At Community West Credit Union, we believe in people helping people. For over 50 years, we’ve proudly served our West Michigan communities with integrity, personalized care, and a commitment to making financial lives better.

Benefits

• 401(k) eligibility at 90 days
• Generous PTO starting in your first year
• Casual, comfortable dress code
• Healthy work/life balance
• Investment in growth opportunities

Responsibilities

• Perform member transactions including deposits, withdrawals, money orders, cashier's checks utilizing the CBX system.
• Maintain a cash drawer or pod and have the ability to accurately account for funds received and dispersed throughout the workday.
• Respond to member inquiries promptly, professionally, and in line with established policies and security procedures.
• Provide accurate information about accounts, payments, products, and services, while identifying opportunities to recommend CWCU offerings.

Requirements

• 2-3 years of banking/teller experience.
• High school diploma or GED
• Communicates clearly, respectfully, and professionally
• Comfortable with using a computer, Word, and Excel
• Basic math skills are required and keyboard literacy is helpful
• A member-first mindset

Schedule

Monday through Friday, 8:45am – 5:15pm EST; in office. Reliable transportation is required for travel between branch locations, as needed.