Float Client Relationship Consultant 4 (Banker) Hartford & Multiple Locations, WI (Sign-On Bonus $1,500)

About the role

At U.S. Bank, we’re on a journey to do our best—helping customers and businesses make better financial decisions and enabling communities to grow. A career here offers a wide, ever‑growing range of opportunities to discover what makes you thrive, try new things, learn new skills, and excel from Day One.

Responsibilities

• Build relationships with customers via in‑person, appointment, and virtual channels, providing counsel with a digital‑first mindset.
• Assess and attend to customers’ banking needs, obtain and process customer and account information.
• Demonstrate and educate clients on available deposit and loan products and services, recommending solutions based on each customer’s unique goals and needs.
• Proactively outreach and follow up, asking questions to learn about financial needs and channel preferences.
• Identify solutions for new and existing clients by effectively engaging and communicating.
• Maintain working knowledge of consumer and business banking products and services, including digital offerings.
• Provide a consistent optimal client experience, greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners to best serve clients.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Proactively educate clients on emerging and self‑service digital products and services.
• Leverage resources and technologies to optimize the client experience with operational excellence and accuracy.

Requirements

• High school diploma or equivalent.
• Typically five or more years of job‑related retail banking experience, or a combination of experience and commensurate training.
• Must obtain and maintain National Mortgage Licensing System (NMLS) registration (including criminal background and credit check) per the S.A.F.E. Act and Regulation Z.

Preferred Skills/Experience

• Proven ability to build and foster relationships with clients through proactive outreach and follow‑up.
• Ability to effectively engage and communicate with clients.
• Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
• Thorough knowledge of all retail products and services.
• Proven customer service and interpersonal skills.
• Experience participating in sales campaigns/promotions.
• Experience using and