Flight Follower

About the role

Located in Provo, UT, reporting to the Flight Following Team Lead, the Flight Follower tracks company aircraft during 24‑hour cargo operations across Utah, Montana, Colorado, Wyoming, Nebraska, Texas, North Dakota, and South Dakota.

Responsibilities

• Tracking airplane takeoff and landing times
• Monitoring aircraft in flight using software tools
• Enhancing pilot safety by monitoring flights to ensure safe arrivals
• Fielding communication from pilots
• Logging flight information
• Entering flight information into the flight following database (FlightDocs)
• Observing safety and FAA regulations
• Working rotating schedules with team members in a 24 h/7 d workload environment
• Performing additional duties as assigned

Requirements

• Aviation experience is preferred
• Must pass a background check and pre‑employment drug screen
• Excellent computer skills, including data entry in Excel and use of Air Traffic Control software
• Excellent interpersonal, verbal, and written communication skills
• Excellent organizational skills and attention to detail
• Reliable team player, reporting for work on time and ready to assist coworkers
• High school diploma or GED required

Working conditions: occasional exposure to moving mechanical parts, fumes, toxic chemicals, and heat; low noise level. Physical demands: regularly required to sit, talk, or hear; frequently required to stand, walk, use hands, reach; frequently lift/move up to 10 lb, occasionally up to 25 lb; frequent bending, twisting, lifting with safe methods; vision requirements include close, distance, color vision and ability to adjust focus.

Benefits

• Competitive benefits package
• 401(k) with generous employer match
• Paid Time Off
• Eight (8) paid holidays per year, available immediately upon employment

Schedule

Full‑time, in‑office position with rotating shifts to support 24 hour/7 day operations.