Flight Centre Travel Group - Business Intelligence Developer/Analyst II - ONSITE - Woburn, MA

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers, headquartered in Brisbane, Australia. With company-owned leisure and corporate travel businesses in 23 countries and a global corporate travel management network extending to over 90 countries, FCTG’s purpose is to “open up the world for those who want to see.”

About The Opportunity

We are seeking a Business Intelligence Developer/Analyst II to join a high-performing analytics team supporting a valued client within the corporate travel industry. In this role, you will combine advanced Power BI development, SQL expertise, and modern AI tools to deliver impactful reporting solutions that drive strategic decision-making. This is an opportunity to work at the intersection of business intelligence, data analytics, and AI-driven productivity.

Responsibilities

• Design, develop, maintain, and optimize advanced dashboards and reporting solutions using Power BI and Microsoft Fabric.
• Build intuitive, scalable, and user-focused business intelligence solutions tailored to client requirements.
• Leverage Microsoft Copilot, Claude, and Claude Code to accelerate development workflows and improve productivity.
• Create and refine prompts for AI tools to support analytics, reporting, data interpretation, and business insight generation.
• Analyze large and complex datasets to identify trends, patterns, and actionable business opportunities.
• Translate analytical findings into clear recommendations and business-focused insights.
• Develop, optimize, and maintain SQL queries to support reporting and analytics requirements.
• Work with relational databases to query, manipulate, and manage data efficiently.
• Utilize AI-assisted coding tools to improve query performance and accelerate development cycles.
• Partner directly with clients to understand business needs and deliver reporting solutions that add value.
• Present insights, dashboards, and findings to both technical and non-technical stakeholders.
• Create AI-assisted data narratives, summaries, and reporting content where appropriate.
• Continuously evaluate opportunities to improve reporting processes, workflows, and analytics capabilities.
• Contribute to a safe, inclusive, and accessible work environment where all team members feel welcomed, respected, and supported.
• Perform other duties and tasks as assigned.

Requirements

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• Proven experience as a Business Intelligence Developer, BI Analyst, Data Analyst, or similar role.
• Strong proficiency with Microsoft Fabric and Power BI.
• Experience designing and developing business intelligence dashboards and reports.
• Solid SQL skills and experience working with relational databases.
• Experience analyzing complex datasets and translating findings into actionable insights.
• Hands-on experience with AI productivity tools such as Microsoft Copilot, Claude, or Claude Code, or demonstrated ability to rapidly adopt new technologies.
• Knowledge of prompt engineering concepts and practical application within analytics or reporting workflows.
• Strong communication and stakeholder management skills.
• Ability to present technical information clearly to non-technical audiences.
• Experience within the corporate travel industry is preferred.
• Reliable, high-speed internet connectivity required to support core job responsibilities.

Benefits

• Paid Time Off: Up to 15 vacation days (prorated upon hire, increasing to 20 days after 2 years), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
• Travel Perks/Discounts: Exclusive travel benefits and discounts.
• Health & Wellness: Comprehensive programs, including medical, dental, vision, gender-affirming care, and fertility care.
• Insurance: Hospital indemnity, AD&D, critical illness, long-term and short-term disability.
• Financial Wellness: Flexible Spending Accounts, Employee Assistance Program, 401k program with partial match, and Tuition Reimbursement Program.
• Employee Share Plan: Ability to purchase company stock on the Australian Stock Exchange with partial company match, subject to terms and conditions.
• Global Opportunities: Access to career growth within a network of brands and businesses worldwide.
• Recognition & Rewards: Regular Buzz Nights and annual Global Gathering events.
• Diversity, Equity & Inclusion: Initiatives including Diversity Day, Employee Resource Groups, DEI education, and inclusive recruitment practices.
• Corporate Social Responsibility: 1 paid Volunteer Day per calendar year, support for nominated charities, and LEED® Gold-certified office spaces.

Pay

We anticipate offering an annual salary of $90,000 - $100,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

Location: Woburn, Massachusetts