FlexSteel - Quality Assurance Manager
About the role
The Quality Assurance Manager position is located in Baytown, TX. FlexSteel (www.flexsteelpipe.com) is a flexible pipe technology company committed to Safety, Quality, Human Development, Delivery, Innovation, Productivity, and excellence in all operations. The role is responsible for driving industry-leading Quality performance in the Baytown Manufacturing Plant and US Field Operations.
Responsibilities
Own and maintain the local Quality Management System (QMS) ensuring continued compliance to ISO, API and applicable industry standards.
Serve as the primary point of contact for internal and accreditation audits, coordinating audit activities and ensuring successful outcomes.
Champion company Quality initiatives and programs and promote excellence in Quality performance.
Ensure that Procedures, Specifications and Work Instructions are current, represent best practices and are consistent with the company Quality Management System.
Provide leadership in ensuring all operations and activities follow company Quality policies and procedures.
Maintain Quality metrics and support company reporting mechanisms.
Facilitate and lead critical Quality and Continuous Improvement projects.
Manage Approved Vendor List (AVL) including compliance surveys and vendor audits/approvals.
Oversee and drive the Non-Conformance Report (NCR) and Customer Resolution System (CRS) process.
Drive investigations, root-cause analysis and corrective or preventive actions and ensure outcomes are properly performed and implemented.
Responsible for Cost of Quality metrics.
Responsible for company Quality Training programs and compliance.
Create and approve Quality and Inspection plans.
Conduct Quality audits of contractors, subcontractors and partners as required.
Schedule and perform internal process audits throughout the plant and services.
Support customer bid and project compliance activities, as required.
Qualifications
Bachelor’s degree preferred.
10 years of experience in Manufacturing environment required.
5 years of experience in a Quality leadership role required.
Experience in Oil & Gas industry preferred.
Supervisory Responsibilities
Provide Quality leadership and mentoring to all Manufacturing Plant & Field personnel. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibility for hiring, firing, conducting disciplinary actions and performance appraisals.
Education, Experience and Qualifications
Bachelor’s degree preferred.
10 years of experience in Manufacturing environment required.
5 years of experience in a Quality leadership role required.
Experience in Oil & Gas industry preferred.
Physical Demands
Regularly sit for extended periods at a desk and work on a computer.
Use hands to finger, handle, or feel objects, tools, or controls.
Reach with hands and arms.
Talk and hear.
Lift and/or move up to 25 pounds.
Stand and walk periodically throughout the day.
Maintain sustained concentration on computer screens.
Work under deadlines with frequent interruptions.
Work Environment
Generally operates in a professional office environment.
Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Occasionally works at a branch location or manufacturing facility.
Exposure to hazards such as loud noise, heavy equipment, temperature extremes, chemicals, etc., while visiting a branch location or manufacturing facility.
Works in and around manufacturing equipment, heavy machinery, and potentially hazardous materials.
May be exposed to various weather conditions.
May travel to remote locations.
Safety Requirements
Occasionally operates in an industrial/field environment.
Requires working in and around manufacturing equipment, heavy machinery, and potentially hazardous materials.
Wear required Personal Protective Equipment (PPE).
Follow all safety protocols and procedures.
Participate in regular safety training.
Complete required safety certifications.
Comply with all environmental regulations.