Flexible Housing Pool Manager

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We need to extract content. The posting includes: Position Summary, General Purpose, Role Qualifications, Position Responsibilities, Essential Skills And Experience, Reporting To This Position, Physical Demands, Work Environment, & Reasonable Accommodation, EEO statement, At-Will Employment Disclaimer. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we should remove EEO statement and At-Will disclaimer. Also remove "Physical Demands, Work Environment, & Reasonable Accommodation" maybe? It's not one of the allowed headings; but we could include under maybe "Requirements"? However we have specific allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. "About the role": could be Position Summary + General Purpose. So combine. "Responsibilities": Position Responsibilities. "Requirements": maybe Role Qualifications? Or "Qualifications" heading. The allowed headings include both Requirements and Qualifications. We need to decide. Usually Requirements = mandatory qualifications; Qualifications = preferred? But we have both Role Qualifications and Essential Skills And Experience. Could treat Role Qualifications as Requirements, and Essential Skills And Experience as Qualifications or Skills. Also we have Skills heading. We need to avoid filler like "commensurate with experience". Not present. We need to include sections only when posting has real specific content. So we will include About the role, Responsibilities, Requirements, Qualifications, Skills. Possibly Benefits, Pay, Schedule only if present. The posting does not mention benefits, pay, schedule explicitly except "Willingness to adapt schedule to meet programmatic needs, including some evening and weekend hours." That's schedule info. So we could include Schedule section with that detail. Benefits? Not mentioned. Pay? Not mentioned. So we omit Benefits and Pay. We need to preserve all substantive info. Let's extract. Position Summary: "The Youth Flexible Housing Pool (FHP-Y) Program Manager leads The Night Ministry’s FHP-Y team in delivering innovative, trauma-informed, and harm reduction-based services to young people emerging from homelessness. This role provides supervision and support to case managers, ensures effective referrals to increase participant income, and oversees program operations in alignment with funding requirements. The Program Manager also collaborates with partners and continuously develops programming to best meet youth needs." General Purpose: "The primary focus of this position is supporting the day-to-day operation and success of a six-member field-based case management team with the goal of providing wraparound services to clients living in scattered-site subsidized housing." Combine for About the role. Responsibilities: list bullet points from Position Responsibilities. Need to convert each sentence into

. Let's extract bullet points: - With the director, lead and support TNM's youth Flexible Housing Pool team to provide consistent and comprehensive case management to participants. - Lead a cooperative team to implement the goals and service philosophy of the youth programs. - Assist in the collaborative development and implementation of programming to meet participants' needs. - Develop partnerships with organizations in the community to support the growth of participants toward their goals. - Supervise and support YFHP case managers, including recruiting, hiring, training, and performance reviews with support from director. - Monitor and review program data to ensure funding requirements are being met. - Facilitate the creation and ongoing implementation of client case plans consistent with funder scopes of services and client needs. - Collaborate with director to continually develop and improve program model and service delivery. - Support with monthly vouchering. - Act as primary contact with CHH's housing and rental payment processing teams to ensure successful delivery of client housing subsidies. - Act a secondary contact for all clients and landlords to ensure consistent service delivery and provide crisis support. - Provide on-call support for all case managers in the field and provide direct in-person field support to case managers as needed. - Participate in all required trainings; regularly facilitate training to ensure staff knowledge and implementation of the broad FHP program goals as well as the principles of trauma-informed care, restorative justice, harm reduction, cultural humility and positive youth development. - Provide oversight to ensure that all case management documentation meets The Night Ministry, FHP/CHH and all licensing standards, including completing documentation and reports on a timely basis. - Enter data in ETO, and CaseWorthy as required. - Collaborate with other management team members to ensure that all programs are implementing the agency's mission and values. - Participate in agency and program quality improvement activities and initiatives. - Assist with program audits when needed, representing TNM to auditors and auditing agencies with the director. - Work with director to collect statistical and anecdotal information for grant supporting purposes and evaluate program effectiveness of services. - Attend team, agency, and inter-agency meetings as required; assist in representing the program and agency to groups; participate in the agency's public relations and fund-raising activities. Also note: "This job description is intended to provide a general overview..." that's boilerplate; we should remove. Now Requirements: Role Qualifications bullet points: - Ability to communicate effectively across all programs and partners. - Must meet all governmental, agency and grantors' qualifications for the position. - Must be able to work independently and in a team. - Must exhibit independent judgment and sound decision-making ability in a fast-paced work environment. - Team player and team builder - able to work with all personalities and to maintain cohesion in a diverse environment. - Must embrace and celebrate diversity among teammates and program participants. - Awareness and endorsement of Harm Reduction philosophy and trauma-informed approach to services. - Must be organized, attentive to deadlines, and able to creatively solve problems. - Must always act as a representative of The Night Ministry, and be an example to staff, residents, volunteers, and community members. We could keep as list. Qualifications: Essential Skills And Experience bullet points: - Bachelor’s degree in social work or counseling, or related field, or significant experience in related work with vulnerable populations. - 2-5 years case management experience with at-risk youth. - Minimum 3 years supervisory experience. - Demonstrated experience working with youth; must be trauma and LGBTQQIA competent. - Attention to detail. - Excellent interpersonal, verbal and written skills. - Ability to respond to emergencies quickly, calmly, and in compliance with Night Ministry policies and procedures. - Current driver's license, evidence of insurability, and reliable access to a vehicle. - Willingness to adapt schedule to meet programmatic needs, including some evening and weekend hours. Also "Reporting To This Position 6 Case Managers." Could be included maybe under Responsibilities or as a note. But we have no specific heading for reporting; could include under Responsibilities as a bullet? Might be considered part of responsibilities. We'll add a bullet: "Reports to: supervises 6 Case Managers." Or maybe include under Requirements? I'd add as a bullet under Responsibilities. Physical Demands etc: Not in allowed headings; we could omit as not required. The instruction: "Prefer a few substantive sections over many thin ones." So we can omit Physical Demands. Schedule: we have willingness to adapt schedule including some evening and weekend hours. That's schedule info. So we create Schedule section with that detail. Now we need to output HTML fragment with

headings and

• for lists,

  for prose. We must not repeat job title as heading. Not include Job ID. We must not include boilerplate like EEO, At-Will. We need to ensure we don't create empty sections. Let's craft:

  About the role

  The Youth Flexible Housing Pool (FHP-Y) Program Manager leads The Night Ministry’s FHP-Y team in delivering innovative, trauma-informed, and harm reduction-based services to young people emerging from homelessness. This role provides supervision and support to case managers, ensures effective referrals to increase participant income, and oversees program operations in alignment with funding requirements. The Program Manager also collaborates with partners and continuously develops programming to best meet youth needs. The primary focus of this position is supporting the day-to-day operation and success of a six-member field-based case management team with the goal of providing wraparound services to clients living in scattered-site subsidized housing.

  Responsibilities

  • With the director, lead and support TNM's youth Flexible Housing Pool team to provide consistent and comprehensive case management to participants.
  • Lead a cooperative team to implement the goals and service philosophy of the youth programs.
  • Assist in the collaborative development and implementation of programming to meet participants' needs.
  • Develop partnerships with organizations in the community to support the growth of participants toward their goals.
  • Supervise and support YFHP case managers, including recruiting, hiring, training, and performance reviews with support from director.
  • Monitor and review program data to ensure funding requirements are being met.
  • Facilitate the creation and ongoing implementation of client case plans consistent with funder scopes of services and client needs.
  • Collaborate with director to continually develop and improve program model and service delivery.
  • Support with monthly vouchering.
  • Act as primary contact with CHH's housing and rental payment processing teams to ensure successful delivery of client housing subsidies.
  • Act as a secondary contact for all clients and landlords to ensure consistent service delivery and provide crisis support.
  • Provide on-call support for all case managers in the field and provide direct in-person field support to case managers as needed.
  • Participate in all required trainings; regularly facilitate training to ensure staff knowledge and implementation of the broad FHP program goals as well as the principles of trauma-informed care, restorative justice, harm reduction, cultural humility and positive youth development.
  • Provide oversight to ensure that all case management documentation meets The Night Ministry, FHP/CHH and all licensing standards, including completing documentation and reports on a timely basis.
  • Enter data in ETO, and CaseWorthy as required.
  • Collaborate with other management team members to ensure that all programs are implementing the agency's mission and values.
  • Participate in agency and program quality improvement activities and initiatives.
  • Assist with program audits when needed, representing TNM to auditors and auditing agencies with the director.
  • Work with director to collect statistical and anecdotal information for grant supporting purposes and evaluate program effectiveness of services.
  • Attend team, agency, and inter-agency meetings as required; assist in representing the program and agency to groups; participate in the agency's public relations and fund-raising activities.
  • Reports to: supervises 6 Case Managers.

  Requirements

  • Ability to communicate effectively across all programs and partners.
  • Must meet all governmental, agency and grantors' qualifications for the position.
  • Must be able to work independently and in a team.
  • Must exhibit independent judgment and sound decision-making ability in a fast-paced work environment.
  • Team player and team builder - able to work with all personalities and to maintain cohesion in a diverse environment.
  • Must embrace and celebrate diversity among teammates and program participants.
  • Awareness and endorsement of Harm Reduction philosophy and trauma-informed approach to services.
  • Must be organized, attentive to deadlines, and able to creatively solve problems.
  • Must always act as a representative of The Night Ministry, and be an example to staff, residents, volunteers, and community members.

  Qualifications

  • Bachelor’s degree in social work or counseling, or related field