Flex Shopper - Part Time

Job Responsibilities

• Fulfills online orders efficiently, accurately, and with a sense of urgency using handheld technology and/or fixed devices.
• Ensures product and order accuracy through meticulous verification and quality control processes.
• Learns and applies product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keeps staging area organized and free of clutter.
• Handles in-store and online order returns and pickups.
• Complies with government regulations such as age verification requirements for restricted items.
• Affords assistance with customer inquiries and provides store information.
• Maintains knowledge of product and promotional events.
• Maintains a positive work environment.
• Communicates clearly, collaboratively, and courteously.
• Attends all meetings assigned by Leadership, including daily huddles.
• Supports company programs and initiatives, inclusive of varied checkout options, store formats, and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensures adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Job Skills & Requirements

• Strong customer service, hospitality, and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Willingness and ability to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.
• Thrives in a fast-paced retail environment.
• Clear communication and team collaboration skills.

Qualifications

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Physical Requirements / Working Conditions

• Stand/walk for 4-8 hours per shift.
• Lift up to 50 pounds.
• Work in various temperature environments (freezer to 90°F).
• Perform tasks in outdoor and indoor environments.
• Perform repeated motions: bending, reaching, grasping, twisting, squatting.
• Operate standard retail equipment safely.
• Exposure to FDA approved cleaning chemicals.
• May require use of ladders and other E-Commerce equipment.

Pay and Benefits

The wage range for this position is $15.00-$24.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).