Flex Shopper - Part Time

Job Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensures product and order accuracy through meticulous verification and quality control processes
• Learns and applies product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keeps staging area organized and free of clutter
• Handles in-store and online order returns and pickups
• Complies with government regulations such as age verification requirements for restricted items
• Affords assistance with customer inquiries and provides store information
• Maintains knowledge of product and promotional events
• Maintains a positive work environment
• Communicates clearly, collaboratively and courteously
• Attends all meetings assigned by Leadership, including daily huddles
• Supports company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensures adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Job Skills & Requirements

• Strong customer service, hospitality and problem-solving skills
• Detail-oriented with multi-tasking capabilities
• Flexible availability including nights, weekends, and holidays
• Willingness and ability to cross-train to support other teams and tasks
• Adaptable to learn new technology-driven solutions
• Thrives in a fast-paced retail environment
• Clear communication and team collaboration skills

Qualifications

• No prior retail experience required
• High school diploma or equivalent preferred
• Sufficient English language proficiency to prepare and shop customer orders
• Must be 18+ years old

Physical Requirements / Working Conditions

• Stand/walk for 4-8 hours per shift
• Lift up to 50 pounds
• Work in various temperature environments (freezer to 90°F)
• Perform tasks in outdoor and indoor environments
• Perform repeated motions: bending, reaching, grasping, twisting, squatting
• Operate standard retail equipment safely
• Exposure to FDA approved cleaning chemicals
• May require use of ladders and other E-Commerce equipment

Pay and Benefits

The wage range for this position is $15.00-$24.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).