Flex Security Officer - $19.50-$21

About the role

Titan Security is hiring Flex Security Officers Downtown Chicago with the opportunity to be the face of prestigious buildings and contribute to a positive and welcoming environment.

Responsibilities

• Creates positive, memorable, and efficient interaction at the exterior of the building, within the building lobby and front desk.
• Proactively greets guests on exterior of the building and inside the lobby environment, identifying needs and fulfilling appropriately.
• Monitors traffic flow and lines within the lobby and at the lobby desk; directing guests to appropriate areas to minimize wait times.
• Actively identifies, acknowledges, diagnoses, and resolves guest concerns as they arrive outside and enter the property.
• Enthusiastically promotes amenities of the building.
• Maintains accurate knowledge of groups and events that are onsite and happening within the building.
• Promotes teamwork and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and supports team to reach common goals.
• Coordinates transportation (e.g., taxicab, Uber and Lyft pickups) for guests.
• Appropriately utilizes tablet devices to help facilitate the arrival of guests and tenants at the turnstiles.
• Exceeds standards for personal appearance and grooming at all times.
• Facilitates lobby safety, cleanliness, and security.
• Performs key front desk agent and administrative functions as directed.
• Performs all other job-related duties as assigned.

Qualifications

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals.
• High School diploma or general education degree (GED).
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements.
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English.
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather.

Preferred qualifications

• Bi-lingual considered a plus.
• Weekend availability required.

Pay and benefits

• $19.50+/hour depending on experience, location and position.
• Paid time off and paid holidays.
• Medical and Dental insurance.
• Opportunities for career growth and promotion.
• Skills-enhancing training.

This response is AI-generated, for reference only.