Jobs · Healthcare

Flex Nurse Educator - Chicago N, IL

IQVIA · North Chicago, IL · 2 mo ago
RemoteRemoteHealthcare$80k–$85k/yrFull-time

Job Responsibilities

  • Deliver remote patient education, including medication administration training and adherence support, via telephonic, video, email, SMS, and secure messaging platforms.
  • Provide in-person support and education exclusively during coverage of territory vacancies, such as home visits and other approved designated locations, maintaining privacy and high educational standards.
  • Facilitate connections to program-approved resources and encourage dialogue between patients and healthcare providers.
  • Maintain accurate documentation, follow approved protocols, and uphold KPIs and compliance standards.
  • Collaborate with District Managers and Field Leadership, participate in training sessions and strategic planning, and assist in onboarding and mentoring new team members as needed.
  • Coordinate and facilitate the connection between patients and program-approved, patient-based resources.
  • Provide educational training to patients on specific disease states and prescribed medication.
  • Provide patient-focused education to empower patients to adhere to specific treatment compliance as directed by their HCP.
  • Foster appropriate dialogue between patient and healthcare provider.
  • Support patients throughout their treatment journey, addressing access barriers and promoting behavioral change for optimal health outcomes.
  • Participate in ongoing professional development, team meetings, and quality improvement initiatives.
  • Adhere strictly to program guidelines, ensuring non-clinical and educational interactions with patients.
  • Uphold territory-specific targets and compliance with company and regulatory standards.

Required Qualifications

  • Active RN license in good standing (compact multi-state preferred); may be required to obtain additional licensure in multiple states.
  • Bachelor's degree.
  • Must possess or be willing to obtain a California RN Licensure if residing in the Mountain or Pacific time zone.
  • Must reside within the specific geography.
  • Exceptional communication, organization, and time management skills, including experience managing multiple territories and prioritizing projects and deadlines.
  • Proficient in virtual platforms, documentation, MS Office, and iPad technology.
  • Private designated workspace at home required.
  • Driving is required for this role. Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.
  • Candidates must reside in country where the job is posted.

Preferred Qualifications

  • Nurse educator background a plus.
  • Bilingual in English/Spanish and prior Ambassador experience desirable.
  • BSN preferred.

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