Flex Nurse Educator - Chicago N, IL
IQVIA · North Chicago, IL · 2 mo ago
RemoteRemoteHealthcare$80k–$85k/yrFull-time
Job Responsibilities
- Deliver remote patient education, including medication administration training and adherence support, via telephonic, video, email, SMS, and secure messaging platforms.
- Provide in-person support and education exclusively during coverage of territory vacancies, such as home visits and other approved designated locations, maintaining privacy and high educational standards.
- Facilitate connections to program-approved resources and encourage dialogue between patients and healthcare providers.
- Maintain accurate documentation, follow approved protocols, and uphold KPIs and compliance standards.
- Collaborate with District Managers and Field Leadership, participate in training sessions and strategic planning, and assist in onboarding and mentoring new team members as needed.
- Coordinate and facilitate the connection between patients and program-approved, patient-based resources.
- Provide educational training to patients on specific disease states and prescribed medication.
- Provide patient-focused education to empower patients to adhere to specific treatment compliance as directed by their HCP.
- Foster appropriate dialogue between patient and healthcare provider.
- Support patients throughout their treatment journey, addressing access barriers and promoting behavioral change for optimal health outcomes.
- Participate in ongoing professional development, team meetings, and quality improvement initiatives.
- Adhere strictly to program guidelines, ensuring non-clinical and educational interactions with patients.
- Uphold territory-specific targets and compliance with company and regulatory standards.
Required Qualifications
- Active RN license in good standing (compact multi-state preferred); may be required to obtain additional licensure in multiple states.
- Bachelor's degree.
- Must possess or be willing to obtain a California RN Licensure if residing in the Mountain or Pacific time zone.
- Must reside within the specific geography.
- Exceptional communication, organization, and time management skills, including experience managing multiple territories and prioritizing projects and deadlines.
- Proficient in virtual platforms, documentation, MS Office, and iPad technology.
- Private designated workspace at home required.
- Driving is required for this role. Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.
- Candidates must reside in country where the job is posted.
Preferred Qualifications
- Nurse educator background a plus.
- Bilingual in English/Spanish and prior Ambassador experience desirable.
- BSN preferred.