Flex Loan Specialist - Kansas City Area

About the role

You’ll be the knowledgeable, confident voice guiding Veterans and Service Members through their VA home loan benefit. You’ll connect with borrowers who have already raised their hand, and help them confidently move forward with the right VA loan option.

Responsibilities

• Connecting with borrowers, learning about their goals, and guiding conversations that help them confidently move forward with the right VA loan option.
• Reviewing credit and financial information to thoughtfully match borrowers with solutions that fit their needs and set them up for success.
• Walking borrowers through each step of the loan process—setting clear expectations, answering questions, and helping secure strong rates and terms.
• Staying organized and proactive in managing your pipeline so each borrower receives timely follow-up and a smooth experience.
• Collaborating closely with teammates and cross-functional partners to keep things moving and deliver a positive, seamless borrower experience.

Requirements

• New to mortgages? No problem. Mortgage experience is a plus but not required—we’re looking for people who are curious, great communicators, and passionate about helping others succeed.
• NMLS license (we can help you get this when you start).

Qualifications

• A Clear, Caring Communicator: You enjoy helping people understand the loan process and take pride in explaining options in a way that feels simple, supportive, and stress-free.
• Integrity at Your Core: You do the right thing because it matters, handling borrower information with care, accuracy, and respect every step of the way.
• Detail-Minded & Dependable: You’re comfortable working through documentation and repeatable processes, knowing that accuracy and consistency make a real difference for borrowers.
• Calm, Helpful Problem Solver: When questions pop up or things get tricky, you stay steady, think things through, and help find a clear path forward.
• Motivated & Accountable: You take ownership of your work, follow through on next steps, and get real satisfaction from seeing progress and results.
• Team Player Through and Through: You contribute positively to the team environment, support your coworkers, and help strengthen the culture by stepping in where needed.
• Adaptable with a Positive Outlook: You roll with change, handle a fast pace with confidence, and bring a steady, upbeat attitude to your work.

Skills

• Excellent communication skills
• Strong organizational and problem-solving abilities
• Ability to work independently and as part of a team
• Knowledge of VA home loan benefits and processes

Benefits

• Base plus commission role with strong earning potential and a clear path for growth
• $500 sign-on bonus
• $1000 upon passing the SAFE exam
• Flexible schedule outside of normal business hours

Pay

Top performers in their first few years earn around $75K, and by year three many are earning $100K plus, proving that effort, skill, and follow through really do pay off.

Schedule

Flex Loan Specialists have a schedule outside of normal business hours. They have the flexibility to set their own schedule. This is a full-time position; however, those hours can be worked anytime of their choosing; within the following guidelines: Anytime between 12PM-10PM Monday through Friday and anytime between 8AM-10PM Saturday and Sunday. Flex Loan Specialists are required to work 2 nights a week until 10PM. Flex Loan Specialists are required to work at least 32 weekend hours per month.