Fleet Services Manager (10061, Grade 30)

About the role

We are seeking a strategic and hands-on Fleet Operations Manager to lead a high-performing automotive maintenance and fleet program. This role is responsible for overseeing daily operations, managing personnel, optimizing budgets, and improving the processes that enhance efficiency, safety, and service delivery.

Responsibilities

• Lead and continuously improve fleet maintenance operations, ensuring efficiency, safety, and high service standards.
• Evaluate and recommend new processes, technologies, and equipment to enhance program performance.
• Communicate operational updates and initiatives to staff and support implementation of new techniques and procedures.
• Monitor performance metrics and identify opportunities for operational improvements.
• Manage and oversee a team of approximately 30 staff, including supervisors, mechanics, and parts personnel.
• Provide leadership through coaching, counseling, performance evaluations, and disciplinary actions as needed.
• Partner with Human Resources to recruit, interview, hire, and address employee issues and onboarding new employees.
• Review, adjust, and approve employee timecards and payroll records.
• Develop and implement annual training and development programs to enhance staff performance and skills.
• Develop and manage the annual operating budget, including forecasting labor, parts, supplies, and fuel costs using fleet management systems and historical data.
• Monitor expenditures and provide justification and reporting on budget performance.
• Collaborate with leadership on purchasing decisions for vehicles and equipment.
• Analyze fleet and equipment performance to inform purchasing specifications and lifecycle planning.
• Oversee purchasing programs, including procurement cards and outsourced repair services.
• Manage fleet disposal processes, ensuring assets are sold at fair market value using established systems and pricing strategies.

Requirements

• Strong knowledge of complex automotive maintenance and fleet operations.
• Proven leadership and supervisory experience managing diverse teams.
• Excellent problem-solving and organizational skills with the ability to manage multiple priorities.
• Strong interpersonal skills with the ability to build effective working relationships.
• Effective written and verbal communication skills.
• Able to analyze data and make informed operational and financial decisions.

Preferred Qualifications

• Demonstrated experience with progressively increasing responsibility in fleet or automotive maintenance management.
• Proven success leading teams, managing budgets, and improving operational performance.

Minimum Qualifications

• Bachelor's Degree in Business or Public Administration, or any other related field.
• Six (6) years of varied and responsible experience in the administration of a large fleet maintenance operation, including budget preparation, analysis, and control.
• An equivalent combination of education and experience may be substituted, which together total ten (10) years.
• Valid driver's license in accordance with both State and Commission rules and regulations.
• Driver’s license must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee’s ability to drive Commission vehicles or perform driving duties required by the position of assignment.
• Pass Commission medical examination.