Fleet Maintenance Manager

Responsibilities

• Plan and manage daily maintenance shop operations including scheduling, workflow, priorities, and resource allocation
• Monitor and review all work orders for accuracy, appropriate parts usage, labor efficiency, and cost-effectiveness
• Maintain compliance with Vehicle Maintenance Reporting Standards (VMRS) and company maintenance standards
• Manage inventory systems and optimize parts procurement to minimize downtime
• Cook on-road breakdown support to resolve issues quickly and cost-effectively
• Audit shop operations regularly to ensure adherence to standard operating procedures
• Directly supervise and provide leadership to maintenance technicians (up to approximately 35 team members)
• Make employment decisions including hiring, promotions, transfers, performance improvement plans, corrective actions, and terminations
• Coach and mentor team members to improve technical skills and performance
• Conduct performance reviews and recommend/implement training and development programs
• Manage employee schedules across multiple shifts to ensure adequate coverage
• Foster teamwork, motivate staff, and create a positive work environment
• Facilitate weekly team meetings and regular individual employee meetings
• Provide advanced troubleshooting and technical guidance for complex repair issues
• Train technicians on proper work order documentation to support warranty filing procedures
• Ensure accurate completion of maintenance records and time-keeping documentation
• Monitor technician performance and identify opportunities for skill development
• Stay current with truck shop best practices and emerging maintenance technologies
• Communicate company goals, departmental objectives, and performance expectations to team
• Recommend and implement process improvements to enhance fleet maintenance efficiency
• Analyze key performance metrics and identify opportunities for operational improvement
• Respond professionally to difficult employee, vendor, and customer situations
• Collaborate with corporate leadership on fleet-wide initiatives and standards
• Demonstrate company Core and Growth Values in all job functions

Qualifications

• Associate degree in Vehicle Maintenance, Automotive Technology, or related field, OR equivalent work experience
• Minimum 7 years of heavy vehicle shop maintenance experience
• Previous leadership or supervisory experience strongly preferred
• Experience with computer-based inventory and maintenance management systems
• Required: Class A CDL (or ability to obtain within 1 year)
• Required: State and federal certification for air conditioning (HVAC) repair
• Comprehensive knowledge of heavy-duty truck and trailer maintenance operations
• Proficiency with OEM diagnostic software and tools
• Understanding of air brake systems, trailer operations, and federal DOT regulations
• Knowledge of heavy-duty automatic transmissions and drivetrain systems
• Familiarity with Vehicle Maintenance Reporting Standards (VMRS)
• Experience with fleet maintenance management software and work order systems
• Proficient computer skills including Microsoft Office Suite (Word, Excel, Outlook)