Fleet Incident and Safety Specialist

About the role

The Fleet Incident & Safety Specialist is a critical fleet operations role responsible for managing all vehicle incidents and leading enterprise fleet safety programs to reduce risk, costs, and preventable events. This position serves as the primary point of contact for vehicle incidents involving company-owned, leased, and rented vehicles used for business, ensuring incidents are handled promptly, consistently, and in compliance with company policies and insurance requirements.

Responsibilities

• Serve as the primary owner of the fleet vehicle incident process, ensuring timely reporting, documentation, communication, and resolution
• Act as the main point of contact for drivers, internal stakeholders, and external partners during vehicle incidents
• Cook closely with Risk Management, insurance providers, and repair vendors to support claims handling and cost control
• Maintain fleet safety policies, procedures, and training materials to ensure clarity and consistency
• Support the organization’s Drive to Zero initiative through education, communication, and engagement
• Provide secondary operational support to fleet compliance, vehicle maintenance, and upfit coordination during incidents or high-volume periods

Requirements

• Education: Bachelor’s degree in Business, Safety, Risk Management, or a related field preferred
• Experience: Prior experience in fleet management, safety, transportation, or risk-related roles preferred
• Strong knowledge of fleet operations, vehicle incidents, and safety programs

Qualifications

• Ability to analyze data, identify trends, and make actionable recommendations
• Strong communication and relationship-management skills
• Ability to manage sensitive situations with professionalism and discretion
• Proficiency with fleet telematics and fleet management systems preferred

Skills

• Excellent problem-solving and decision-making skills
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Ability to work independently and as part of a team

Benefits

FTI provides a comprehensive benefits package including:

• Competitive, merit-based compensation
• Flexible work schedule
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Professional development and training opportunities

Pay

Salary range: $50,000 - $80,000 annually

Schedule

This position works between the hours of 7 am and 4 pm, Monday through Friday.