Fleet Engineering Project Manager, Data Center

About the role

As a Fleet Engineering Project Manager at CoreWeave, you will join a pivotal team within our Fleet Repair & Remediation organization. Acting as a team liaison for various internal and external stakeholders, you will ensure accurate and timely communication and alignment. Your responsibilities will include overseeing Returned Merchandise Authorization (RMA) generation, support, issue resolution, and generating performance metrics for both internal and external teams. Additionally, you will facilitate seamless communication across fleet engineering, data center technicians, and vendor teams.

Responsibilities

• Oversee RMA generation, support, and issue resolution
• Generate performance metrics for internal and external teams
• Facilitate communication across fleet engineering, data center technicians, and vendor teams
• Ensure accurate and timely communication and alignment with various stakeholders

Requirements

• 3-5 years experience with physical IT infrastructure, Data Center operations and/or RMA of physical equipment with external vendors
• Experience working with and developing ticket-based workflows and looking at issues and ticket data trends to help identify bottlenecks and areas for improvement
• Familiar with tools and methods to create and maintain detailed documentation, and have proven experience in generating client-facing reports on infrastructure metrics, server management, and case workflows
• Practiced in communicating with external vendors regarding business needs, priorities, incidents, and effectively resolving conflicts when they arise
• Demonstrated execution ability and excellent communication skills
• Ability to conduct regular project reviews and evaluations to assess effectiveness, identify areas for improvement, and drive continuous optimization
• Robust problem-solving skills and adaptability in a fast-paced environment

Qualifications

• Experience working with and developing ticket-based workflows and looking at issues and ticket data trends to help identify bottlenecks and areas for improvement
• Familiar with tools and methods to create and maintain detailed documentation, and have proven experience in generating client-facing reports on infrastructure metrics, server management, and case workflows
• Practiced in communicating with external vendors regarding business needs, priorities, incidents, and effectively resolving conflicts when they arise
• Demonstrated execution ability and excellent communication skills
• Ability to conduct regular project reviews and evaluations to assess effectiveness, identify areas for improvement, and drive continuous optimization
• Robust problem-solving skills and adaptability in a fast-paced environment

Skills

• Experience with RMA processes
• Working with external vendors
• Analyzing, optimizing, and operationalizing both internal and external processes
• Leading cross-team projects
• Planning, execution, and evaluation of project initiatives
• Ticketing process improvements and optimization

Benefits

• Medical, dental, and vision insurance - 100% paid by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Tuition Reimbursement
• Ability to participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

Pay

The base salary range for this role is $99,000 to $132,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation.

Schedule

CoreWeave offers a flexible schedule to accommodate the diverse needs of its employees.