Flat Rate Technician

About the role

Land Rover Annapolis, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to join their team and deliver exceptional customer experiences.

Responsibilities

• Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards
• Ensure customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs
• Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards
• Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors
• Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate
• Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment

Requirements

• Genuine interest in providing an exceptional customer experience
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
• Strong work ethic with the ability to work in a fast-paced, results-driven environment
• Safe working knowledge of shop tools and equipment
• 3+ years of dealership experience

Qualifications

• Brand knowledge is preferred, but not required

Skills

• Technical knowledge and expertise
• Effective communication skills
• Compliance with manufacturer standards
• Safety awareness

Benefits

• Comprehensive benefits program, including health care options (medical, dental, and vision)
• 401(k) savings and retirement plan with company match
• Training, resources, and opportunities for career growth and advancement

Pay

Up to $10,000 sign-on bonus available for experienced Technicians*

Schedule

Hours may vary based on business needs.

Contact Information

To apply, please visit our careers page or contact us directly.