Flagship Assistant Store Manager, Splendid Kierland

Key Responsibilities

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Assists Store Manager with day-to-day management of the store, in the absence of the Store Manager, the Assistant Store Manager is responsible for all daily operations of the store.
• Delivers exceptional customer experiences and drives sales by styling and wardrobing each customer based on their needs.
• Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
• Builds client relationships and drives store sales along with excitement about our brand through client outreach.
• Communicates effectively with Store Manager regarding individual goals, skill development updates, employee relations and day-to-day operations.
• Assists with training, coaching, developing and motivating team to achieve maximum sales productivity.
• Ensures store operations and policies & procedures are followed and enforced.
• Recruits top talent to meet the needs of the business and retains talent that will contribute to sales growth.
• Aids with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
• Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
• Ensures Loss Prevention policies and procedures are followed. Assists with financial/sales audits and inventories to protect the store from internal and external shortage.

Required Skills

• 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience.
• Strong leadership ability.
• Excellent time management and organizational skills with ability to multitask and prioritize.
• Career-driven, strong work ethic and high performance standards.
• High level of initiative/self-starter.
• Effective verbal and written communication skills.
• Strong problem solving and decision making skills.
• Ability to accurately and efficiently operate cash register while following cash handling procedures.

Special Physical And/or Mental Requirements

• Repetitive hand motion while operating cash register or computer.
• Regularly interacts with the public in an often crowded and noisy interactive store environment.
• Standing required for entire work shift.
• Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
• Must work weekend and night shifts.
• Climb ladders as needed.
• Bend, lift, open, and move product up to 50 pounds as needed.
• Occasional travel, often with little advance notice may be required. (including air and overnight travel)