Jobs · OTHR · Arizona

FJW Senior Specialist

The RealReal · Phoenix, AZ · 1 wk ago
On-siteOTHR$62k–$67k/yrFull-time

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a FJW Senior Specialist, you will oversee the facilitation of all Fine Jewelry & Watches (FJW) to optimize product quotas by performing the following duties. This is a production based role.

What You Get To Do Every Day

  • Execute all aspects of the authentication process by accurately identifying colored stones and diamonds using GIA evaluation techniques as well as testing procedures used to determine precious metal purity.
  • Research fair market value and market demand of branded and unbranded jewelry.
  • Set list prices for branded and unbranded jewelry with direction and final approval from the Gemology and/or Jewelry Authentication team.
  • Absorb training all new Sr. Specialists hired.
  • QC product from Specialists when being challenged on harder pieces.
  • Help manage the product sort on all received items.
  • Adhere to first in, first out methodology to ensure all consignments are prioritized and product flows according to plan.
  • Evaluate, authenticate, and price highest risk jewelry within the FJW room (larger gemstones, engagement rings).
  • Gem identification experts to answer any questions for the rest of the team.
  • Provide training, tips/tricks, and presentations on all difficult gemstones.
  • Aid in the authentication process by locating brand identifiers (holograms, date codes, authenticity cards, and hallmarks) and evaluating quality of materials and construction.

Minimum Requirements

  • 7+ years of fine jewelry & watch experience with some GIA classwork in lieu of GIA Certification
  • Experience with Diamonds required (selling, grading, pricing)
  • Experience with colored stones required (identification, pricing)
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of the organization.

Preferred Requirements

  • GG certification from GIA preferred
  • Appraisal experience preferred

Compensation, Benefits, + Perks

  • $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • 9 Paid Company Holidays
  • Flexible Time Off (With Manager Approval)
  • State of the art, climate-controlled warehouse facility
  • Find out more about our Benefits here.

The expected salary range for this role is $62,400.00-$66,560.00.

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