Fitness Trainer

Job Title: Trainer Reports to: Club Manager Status: Full Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use the equipment properly and safely.
• Create creative and unique ways to promote PE@PF class sign‑ups.
• Create bi‑weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including: answering phones in a friendly manner and assisting callers with a variety of questions; checking members into the system; processing new member sign‑ups; taking potential members on tours; changing/updating member account information.
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness of the club; assist in cleanliness and appearance of the club.

Qualifications

• Honesty and good work ethic
• Strong communication and organizational skills
• A passion for fitness and health
• Punctuality and reliability are a must
• Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding the member’s expectations
• Strong listener with the ability to empathize and problem solve
• Demonstrate diplomacy in all interactions while using appropriate behavior and language
• Completed fitness trainer certification
• Physical demands: standing and walking at least 75% of the shift; talking in person or on the phone at least 75% of the shift; able to lift up to 50 lbs. less than 30% of the time

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Dollars for Scholars Program
• Employee Appreciation Program
• Free membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA