Fitness Studio Front Desk / Assistant

About the role

Want to work in fitness in a new and exciting environment with great co-workers all working towards helping people improve their lives? Tired of a boring office or retail environment? This is an exciting opportunity to work in one of the hottest and most transformational concepts in fitness. BODY20 is a new boutique fitness studio offering personal training with FDA-cleared Electric Muscle Stimulation (EMS) technology. One 20 minute workout is equivalent to hours in the gym, with no impact on the joints. It's great for all fitness levels -- those who wouldn't normally go to the gym, and those who love going but have no time. The first BODY20 in the DMV area is now open in Sterling at the beautiful Cascades Overlook Town Center. We are looking for part-time front desk receptionists to assist members, make outbound calls to book sales leads and help out around the studio.

Benefits And Perks

• Free Studio Membership
• Fitness casual dress-code
• Eligible for performance bonuses
• Product discount
• Paid training
• Access to company medical plan
• Positive and collaborative work environment
• Opportunity for promotion and career growth - potentially as a sales associate or fitness coach depending on interest, or expanded scope as more studios are opened

Responsibilities

• Run front desk operations: greet members and prospects when they come into the studio
• Help schedule and re-schedule sessions
• Monitor studio email and text inbox and address requests
• Answer studio phone line
• Help fitness coaches prepare for upcoming member appointments by staging appropriately sized suits, and/or help members get fitted into the electric muscle stimulation suits in preparation for their workout
• Call sales leads in the Customer Relationship Management system, using defined sales templates and language, to book them for a free demo workout
• Prepare for next day's appointments and close out documentation for past appointments
• Help clean the studio space and bathrooms
• Clean / launder demonstration base layer and suits
• May participate in community events to promote the BODY20 brand and identify leads (e.g. community fairs, farmers markets, tables setup at local businesses)
• May help run reports and make basic documents to support studio operations
• Assist in other activities as requested
• Physical requirement to be able to lift and carry up to 50 pounds of equipment typically to enable setup and clean-up for offsite marketing events and table setups

Desired Candidate Attributes

• Passion for health, wellness and technology
• Excellent verbal and written communication skills
• Enthusiastic, energetic, personable and friendly disposition who can talk to anyone
• Enjoys teamwork
• Detail oriented and takes accountability to drive outcomes
• Ability to take 1-2 BODY20 sessions per week to effectively describe the workout to prospective clients