Fitness & Sports Program Manager - SC/KROC San Diego-13-004

Essential Functions

• Serve as a member of the center management team performing specific duties which support the overall success of the center, including, but not limited to member/customer support and building management, and handling and communication of incidents.
• Develop, organize, deliver and administer sports leagues, tournaments, recreation programs, roster and drop-in activities for The Salvation Army Kroc Center. (Including, but not limited to, basketball, soccer, volleyball, flag football, climbing tower, Tiny Tikes, Group Exercise and pickleball; as well as potential new programs based on demand and industry trends).
• Plan, organize, schedule, and direct all games, facilities, officials, and scorekeepers for The Salvation Army Kroc Center sports and activities.
• Actively research new sports programs and activities targeted toward youth and adults.
• Recruit, hire on-board, train, develop and supervise sport team members.
• Ensure a high level of customer service for all program participants.
• Prepare and manage the program budget to ensure revenue and program service goals are achieved.
• Cook up and manage the program budget to ensure revenue and program service goals are achieved.
• Coordinating all practice plans, supervising coaches, creating league schedules, processing registrations, communicating with customers, and cultivating relationships with local schools.
• Recruit, train, supervise, and evaluate program staff and volunteers.
• Oversee point of sale operations, cash handling, and CCMS database management for all Sports & Recreation-based programs.
• Work cooperatively with all program Directors, supervisors, and staff to optimize the integration and cross-marketing of Sports & Fitness programs throughout the Kroc Center.
• Follow and ensure adherence to The Salvation Army Policies and Procedures.

Working Conditions

• Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis.
• Perform all physical aspects of the position, including being mobile, bending, reaching, and lifting up to 50 pounds at a time.
• Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead.
• Ability to operate computer, fax and telephone.
• May be exposed to verbal outbursts, physical actions or bodily fluids as part of the environment.
• Work environments range from quiet work areas to busy, noisy indoor and outdoor spaces with several groups talking amongst themselves concurrently.
• Must be able to actively participate in youth games/activities.

Minimum Qualifications

• Minimum High School graduate or equivalent.
• College degree preferred.
• (Preferred) Degree in Recreation, Management, Physical Education or related field.
• Must have at least two (2) years of experience working with children preferably in a Sports, Recreation, or Camp-based environment.
• Minimum of one (1) year of experience developing, implementing, scheduling and evaluating varied sports recreation programs.
• Minimum of one (1) year of supervisory experience.
• Basic skills in Microsoft Outlook, Word and Excel.
• CPR/PR, First Aid, AED, and Oxygen certifications (within 30 days of hire).
• Ability to manage programs to a diverse population.

Skills, Knowledge & Abilities

• Strong organizational skills and the ability to manage a large variety of sports recreation program activities.
• Knowledge of rules in sports recreation program activities.
• Strong problem-solving and analytical skills.
• Creative thinker with a history of applying innovation in programming.
• Excellent interpersonal communication skills and the ability to build community relationships.
• Must be able to read, write, and communicate in English.
• Bilingual English/Spanish is preferred.