Fitness Specialist

MISSION, VALUES and SERVICE GOALS

Mission: We deliver outstanding care, inspire health, and connect with heart.

Values: Trust. Respect. Integrity. Compassion.

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

About the role

Reports to the Fitness Manager, under the guidance of the Fitness Coordinator. Implements fitness programming in accordance with established Beacon Health & Fitness (BH&F) operational policies and procedures; also consulting with members regarding their exercise programs and needs. Works with the Fitness Coordinator to organize, implement, operate and retain special programs in the fitness area for all BH&F members.

Works with the Fitness Coordinator to coordinate the day-to-day operations by ensuring there is sufficient staff coverage for the fitness areas, special programs, events and classes.

Responsibilities

• Consults with members regarding their exercise programs and needs.
• Administers a variety of tests, such as the sub-maximal exercise stress test, body composition, flexibility and strength test for fitness evaluation purposes.
• Answers members' questions in a clear and concise manner.
• Provides follow-up with members on a regular basis about their biometric data and exercise program.
• Answers clients and members questions regarding fitness and training. Also demonstrates the correct exercise form and procedure on all current BH&F equipment for new and existing members.
• Prepares individualized exercise prescriptions based on data collected, and instructs members in proper techniques of exercise intervention.
• Makes sure all aspects of the fitness program are maintained to ensure quality and level of resources necessary to fulfill the fitness requirements of members.
• Presents instructional classes to members regarding the correct physiological techniques necessary for proper exercise performance.
• Conducts personal training sessions for members and exercise classes for special groups/populations.
• Absorbs minimum requirements on retention of clients and minimum sessions per week.
• Conducts health appraisals for members, then interprets and explains the results.
• Assists or leads MFA specialty classes/programs.
• Supports the BH&F management team by training and orienting all new BH&F staff and interns, in conjunction with the Fitness Coordinator.
• Provides tours of the BH&F as necessary, and assists with the sign up process for new members.
• Maintains monitoring of all equipment to ensure proper operation by conducting preventive maintenance and notifying the Fitness Coordinator regarding any malfunctioning equipment.
• Receives comments, suggestions and/or complaints from members, then takes appropriate action to ensure excellent customer service and membership satisfaction. Also, provides feedback to the Director and/or Fitness Promotions Manager and/or Fitness Coordinator.
• Aids the Fitness Promotions Manager and/or Fitness Coordinator in the application and enforcement of all BH&F rules and regulations; also follows all emergency procedures as outlined in the BH&F operations manual.
• Aids in the design, development, coordination and evaluation of a variety of motivational programs and special events for the BH&F membership.
• Assists in covering the front desk or the membership staff as necessary.
• Performs all opening and closing procedures for the facility according to established procedures.
• Communicates with the Fitness Promotions Manager and Fitness Coordinator (and/or Director) regarding any concerns or problems (for example, the scheduling of staff) in a timely manner.

Qualifications

• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

• Knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's Degree in Exercise Science or a health related field with coursework in Kinesiology, Exercise Physiology and Anatomy.
• Within 90 days of employment, certification through the Certified Strength and Conditioning Specialist (CSCS) or American College of Sports Medicine (ACSM) in one of the following is required: Certified Personal Trainer, Health Fitness Specialist, Clinical Exercise Specialist, Registered Clinical Exercise Physiologist.
• Within one year of employment, certification through the Aerobics and Fitness Association of America as a Group Exercise Instructor is required.
• Experience in fitness testing and programming is preferred.

Knowledge & Skills

• Demonstrates the technical knowledge of basic kinesiology, exercise programming and exercise physiology to include their application in order to instruct members about proper exercise techniques.
• Teaches adult exercise classes.
• Demonstrates excellent interpersonal communication skills (both verbal and written) and motivational skills necessary to interact in a highly effective manner with members and the BH&F staff.
• Possesses a personal commitment to positive fitness and health practices by presenting an image consistent with a fit and healthy lifestyle.
• Demonstrates strong customer service satisfaction skills.