Fitness Sales Associate

About the role

The Sales Associate supports front-line studio operations and delivers an exceptional member experience at AFG HoldCo studios. This role serves as a key point of contact for both prospective and current members.

Responsibilities

• Deliver a welcoming, inclusive, and high-energy experience for all members, prospective members, and guests, ensuring every interaction reflects brand standards.
• Accurately complete and maintain all required member documentation and records using company systems and tools.
• Participate in scheduled team meetings, trainings, and development opportunities.
• Conduct studio tours, clearly communicate membership options, and confidently answer questions about programs and services.
• Partner with studio team members to create a seamless and positive experience for prospective and current members.
• Achieve individual and team sales goals by executing outreach, follow-ups, and lead generation activities to drive membership growth.
• Build relationships within the local community to increase brand awareness and generate new business opportunities.
• Support marketing initiatives, including social media engagement and participation in community events and studio activations.
• Maintain a clean, organized, and well-presented studio environment in alignment with company standards.
• Communicate effectively with members and prospects across multiple channels (in-person, phone, email, and text).
• Accurately process sales transactions, including cash and credit card payments, with a high level of integrity and attention to detail.
• Respond promptly and professionally to member inquiries, feedback, and concerns, escalating issues as appropriate.

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service, sales, hospitality, or a related field preferred (0–1 year).

Skills

• Positive, service-oriented mindset.
• Strong communication skills.
• Drive to meet and exceed performance expectations.
• Proficient with Microsoft Office Suite and graphic design tools like Canva.

Benefits

Not specified.

Pay

Not specified.

Schedule

Part-time position with flexible schedule as needed, including weekends and holidays.