Fitness Manager

About the role

This position will oversee all aspects of the Personal Training department for a designated Genesis location, including recruiting, hiring, scheduling, and training new personal trainers. The role ensures the profitability of the personal training program by overseeing and following up with all new members, tracking department goals, and ensuring customer satisfaction.

Responsibilities

• Assist in the initial and continued training and education of all personal training staff.
• Maintain flexible scheduling to meet the needs of members and the club.
• Track and record all new member fitness consultations and personal training sessions for reporting.
• Regularly meet with the Club Manager to maintain club requirements and operations.
• Complete profitability and goal reports on a weekly and monthly basis to review with the District Fitness Manager.
• Ensure all required documentation (daily reports, checklists, etc.) is completed in a timely manner.
• Inspect personal trainers for proper new member follow-up.
• Maintain equipment and update the online tracking system to ensure prompt equipment repair.
• Respond quickly and appropriately to emergency situations.
• Perform all duties and assignments required for personal trainers and any other duties as assigned.
• Comply with all aspects of the Genesis Health Club Staff Policy Handbook.

Expectations

• Present a professional demeanor at all times when representing the club.
• Provide input in developing strategies to support departmental goals and objectives.
• Recommend staff development and educational activities.
• Develop and build a team atmosphere among personal training staff.
• Influence and motivate other staff members to perform at their maximum capacity.
• Respond to common inquiries or complaints from members.

Requirements

• Available to work weekends, evenings, and holidays.
• Must hold a nationally recognized personal training certification and CPR certification.
• Ability to work well with others.

Physical Requirements

• Ability to stand for long periods of time.
• Ability to lift up to 35+ pounds.
• Ability to communicate with guests and other associates, including reading, writing, and speaking.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts