Fitness Coach

About the role

The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend.

Responsibilities

• Sales Execution on Key Metrics
  • Sell and conduct private and small group training with members.
  • Assist members and encourage member involvement in private training.
  • Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
  • Arrive on time, prepared, and attentive for training appointments.
  • Assist in revenue-generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
  • Achieve personal monthly revenue objectives as set forth by the company in sessions, Personal Training, and supplement sales.
  • Conduct guest tours and complete sales when needed through the Turn-Over process.
  • Execute an effective prospecting strategy by performing “Starter Sessions” and other prospecting activities.
  • Independently schedule and manage client appointments to ensure optimal time management and service delivery.
  • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
  • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
  • Handle self-directed appointment setting, including follow-ups and rescheduling.
• Member Experience
  • Focus on changing lives through Service, Science, and Sales.
  • Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
  • Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
  • Conduct safe and effective private training sessions.
  • Maintain the organization and neat presentation of the fitness floor and training spaces.
  • Respond professionally to requests and inquiries from guests, members, and staff.
• Miscellaneous
  • Follow all policies and procedures regarding payment transactions.
  • Follow all guidelines in the UFC Gym Employee Handbook.
  • Document daily workouts for liability (adherence to national certification standards).
  • Be knowledgeable of the club facility and services.
  • Adhere to the agreed-upon schedule set forth by the Fitness Manager.
  • Attend daily 1-1 Check-in Meeting with Fitness Manager and Bi-Monthly meetings.
  • Adhere to meal and rest break periods and must clock in and out for all shift times.

Requirements

• In-depth knowledge of Private Training techniques from assessment to program design.
• Must be able to adjust and operate all Fitness Equipment.
• Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Friendly, enthusiastic, and positive attitude.
• Ability to understand and follow oral and written instructions.
• Possess a strong customer service focus.
• Strong organizational and time management skills.
• Understands basic record-keeping practices.
• Must be computer proficient with basic skills in Word and Excel.
• Ability to work, set up, and execute successful weekends.

Qualifications

• Current dotFIT certification (or in progress).
• Current CPR/AED certification (or in progress).
• Certification from an organization recognized by UFC Gym (or in progress).
• High school diploma or general education degree (GED).
• 4-year Degree in a related field recognized by UFC Gym (preferred).
• Current USA Wrestling Copper Certified (for wrestling coaches).
• 1 year of related experience (preferred).

Physical Requirements

• Must be able to stand for up to 8 hours a day.
• Must be able to regularly lift heavy weights, squat, bend, reach, and spot.
• Must be able to frequently lift and/or move up to 45+ pounds.

Benefits

• Free uniforms
• Health insurance
• Training & development
• Bonus based on performance
• Flexible schedule