Fitness Coach

About the role

The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements.

Responsibilities

• Sales Execution on Key Metrics - Sell and conduct private and small group training with members.
• Assist members and encourage member involvement in private training.
• Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
• Arrive on time, prepared, and attentive for training appointments.
• Achieve personal monthly revenue objectives as set forth by the company in sessions, Personal Training, and supplement sales.
• Conduct guest tours and complete sales when needed through the Turn-Over process.
• Execute an effective prospecting strategy by performing “Starter Sessions” and other prospecting activities.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Cooked handle self-directed appointment setting, including follow-ups and rescheduling.
• Member Experience - Focus on changing lives through Service, Science, and Sales.
• Be a brand ambassador of UFC Gym and its “Train Different” philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective private training sessions.
• Maintain the organization and neat presentation of the fitness floor and training spaces.
• Respond professionally to requests and inquiries from guests, members, and staff.
• Miscellaneous - Follow all policies and procedures regarding payment transactions.
• Follow all guidelines in the UFC Gym Employee Handbook.
• Document daily workouts for liability (adherence to national certification standards).
• Be knowledgeable of the club facility and services.
• Adhere to the agreed-upon schedule set forth by the Fitness Manager.
• Daily 1-1 Check-in Meeting with Fitness Manager and Bi-Monthly meetings.
• Adhere to meal and rest break periods and must clock in and out for all shift times.

Requirements

• In-depth knowledge of Private Training techniques from assessment to program design.
• Must be able to adjust and operate all Fitness Equipment.
• Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Friendly, enthusiastic, and positive attitude.
• Ability to understand and follow oral and written instructions.
• Possess a strong customer service focus.
• Must be computer proficient with basic skills in Word and Excel.
• Ability to work, set up, and execute successful weekends.

Qualifications

• Current dotFIT certification (or in progress).
• Current CPR/AED certification (or in progress).
• Certification from an organization recognized by UFC Gym (or in progress).
• High school diploma or general education degree (GED).
• 4-year Degree in a related field recognized by UFC Gym (preferred).
• Current USA Wrestling Copper Certified (for wrestling coaches).

Minimum Experience

• 1 year of related experience (preferred)

Physical Requirements

• Must be able to stand for up to 8 hours a day.
• Must be able to regularly lift heavy weights, squat, bend, reach, and spot.
• Must be able to frequently lift and /or move up to 45+ pounds.

Benefits

Free uniforms, health insurance, opportunity for advancement, paid time off, bonus based on performance, employee discounts.