Fitness Center Front Desk Attendant

About the role

Attendants provide excellent customer service to our members and their guests, and are knowledgeable about our facility and the resort. This is a part-time seasonal opportunity, paid at $20.00/hour.

Responsibilities

• Greet and direct guests, employees, vendors and other visitors in a friendly and courteous manner
• Opening and closing procedures
• Cash handling and register duties
• Process membership application
• Retail merchandising and stocking
• Book massages, tennis lessons and court times, personal training sessions
• Assist the maintenance team in maintaining the cleanliness and attractiveness of the facility
• Follow all safety codes
• Assist with events as needed
• Enforce all facility rules and regulations
• Additional duties as assigned

Qualifications

• Excellent communication and customer service skills
• High school diploma, or equivalent, required
• Strong computer literacy skills
• CPR/AED certification, company will provide if needed
• Personal Training certification, a plus
• Previous customer service experience, preferred
• Experience working in a fitness/spa center environment, preferred

Physical demands and working conditions

This position may be required to work evenings, weekends and holidays. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Benefits

• Alterra Mountain Company Employee Pass – free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation