Fitness Center Associate

Position Summary

Under the direct supervision of the Director of Wellness and Vitality, the Fitness Center Associate is responsible for maintaining a safe and healthy exercise environment. Ensuring that members have a positive experience. The Fitness Center Associate must have knowledge of the fitness equipment and adhere to policies, protocols, purpose, and provide excellent customer service.

Position Duties/Essential Functions

• Responsible for orientating members to use the machines properly.
• Maintain a professional appearance by wearing appropriate clothing and footwear.
• Encourage members to do the same.
• Provide a friendly environment for the members by introducing yourself, learning members’ names, and introducing members to each other.
• Be a positive example to the members, encourage and coach members on proper techniques using positive reinforcement techniques.
• Provide an open environment of ongoing fitness education as part of daily communication with members.
• Ensure fitness center, equipment, and pool are always clean.
• Report all issues with equipment or members directly to the Director of Wellness and Vitality.
• Answer the phone, give tours, and register new members.
• Create signs and informational documents.
• Collaborate with the Director to create new fun activities and challenges for those in the fitness center and pool.
• Be knowledgeable and support all other programs and offerings including the Overlook Mission.
• Lead, assist, and substitute fitness center programs and classes.
• Attend all regularly scheduled staff meetings.
• Incorporate The Culture of Excellence.
• Perform any other duties as requested by the Director or Executive Director.

Position Requirements

• Educational Background in Physical Education, Exercise Science, Health Education, or a related field - preferred
• CPR/First Aid/AED certification
• Excellent oral communication skills to collaborate positively with members and staff
• General knowledge of Microsoft Office programs and video systems