FIS Agent

Responsibilities

• Dump regular and oversized luggage/items into the baggage handling system from AA cans and carts to Customs.
• Observe the arrival of all international flights and document accurate arrival and departure times, passenger "hold" and "release" times, and any other pertinent flight status information.
• Provide baggage carousel assignments to ground handlers for delivery of bags into the baggage control area of the FIS and ensure proper placement and alignment to avoid baggage jams.
• Ensure the safe, secure, and expeditious transit of international passengers and luggage through FIS facilities with excellent customer service and communication skills.
• Safely and efficiently move, arrange, and adjust baggage on the baggage carousel to accommodate additional baggage.
• Multitask in a fast-paced environment.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Airport or relevant experience preferred.
• Ability to speak and understand Spanish and English.
• Strong self-organization and self-management skills, with an emphasis on self-initiation and follow-through.
• Flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.
• Must be able to obtain a SIDA Badge from the airport.
• Schedule flexibility for weekends, holidays, and night shifts.
• Ability to lift up to 70 pounds in confined spaces.
• Ability to stand, lift, bend, push, and pull for extended periods.
• Willingness to work outside in all types of weather and elevated noise levels within the airport environment.

Physical Demands

The physical demands described here are those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to speak, understand, hear, and comprehend the English language.
• Ability to stand for long periods of time.
• Ability to lift approximately 70 pounds.
• Ability to relocate in the event of an emergency.
• Neat and professional appearance.