First Line Risk Sr Analyst

Overview

Citizens is seeking a First Line Senior Risk Analyst to join the Commercial Banking Monitoring & Testing team. This role supports Citizens' Commercial Banking business, including lending, deposit, treasury management, and related client solutions. The successful candidate will help identify, assess, monitor, and strengthen controls supporting commercial banking activities while partnering directly with business stakeholders to manage operational risk.

Responsibilities

• Execute control monitoring and testing activities across commercial banking products, processes, and services.
• Assess control design and operating effectiveness and recommend improvements based on testing results and analysis.
• Participate in the development and enhancement of monitoring programs, testing methodologies, and key control metrics.
• Identify opportunities for automated testing, continuous monitoring, and data-driven risk insights.
• Support Risk & Control Self-Assessments (RCSAs), risk inventories, and control inventories.
• Partner with business stakeholders to identify risks, evaluate controls, and strengthen the overall control environment.
• Document risks, controls, testing results, findings, and recommendations.
• Monitor issue remediation efforts and support sustainable issue closure.
• Support exam management activities through the delivery of testing documentation, monitoring results, and risk analysis.
• Maintain awareness of applicable regulatory requirements and internal risk management standards.
• Ensure testing and monitoring activities align with enterprise risk frameworks and business requirements.
• Develop and maintain testing documentation, metric definitions, process flows, and reporting requirements.
• Utilize metrics, data analysis, and visualizations to deliver meaningful insights to business partners, risk leadership, and senior management.
• Partner with team members to identify trends, emerging risks, and opportunities for process improvement.

Required Qualifications

• 3–7 years of relevant experience in risk management, controls, monitoring and testing, audit, compliance, or operational risk within financial services.
• Experience with JIRA.
• Experience with Confluence.
• Experience assessing controls through monitoring, testing, validation, or related risk management activities.
• Experience supporting issue management, remediation tracking, and risk assessments.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to build relationships and collaborate across business, risk, compliance, and audit functions.
• Proficiency with Microsoft Office products, particularly Excel.
• Bachelor’s degree.

Preferred Qualifications

• Experience supporting Commercial Banking, Lending, Treasury Management, Deposits, or related business lines.
• Experience participating in Risk & Control Self-Assessments (RCSAs), risk inventories, control inventories, and issue management programs.
• Understanding of internal testing methodologies and control frameworks, including OCC guidance and/or FINRA supervisory control concepts.
• Experience analyzing and trending risk and control metrics.
• Experience with tools such as DealCloud, Tableau, Archer, WDesk, or other workflow, GRC, or risk management platforms.
• Experience utilizing data analytics to enhance risk identification and testing effectiveness.

Pay

The salary range for this position is $80,000–$85,000 per year. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.