First Lien Loan Originator

About the role

This position will establish relationships with potential borrowers through working with company-provided leads, and in some cases self-generated leads. It will facilitate the relationship between the bank and borrower throughout the lifecycle of the mortgage process, ensuring all compliance guidelines are strictly adhered to.

Responsibilities

• Take scheduled calls with consumers to meet branch weekly call-volume expectations and production goals.
• Attend and contribute to weekly pipeline meetings & sales team meetings.
• Educate prospects about the functionality of the First Lien HELOC product, educate on the Velocity Banking strategy, and determine whether the prospect will be a good fit for the loan product using the branch’s processes & procedures.
• Interview loan applicants, collect and review financial and related information, determine the general creditworthiness of the prospect and the specific merits of the loan request for purchase, refinance and/or construction loan on residential real estate property.
• Establish and negotiate the terms under which credit will be extended, including the costs, repayment method, collateral requirements, and other relevant information.
• Provide materials for the presentation of loans as necessary.
• Assure the appropriate reports are completed accurately and filed in a timely manner.
• Take responsibility for the primary communication with the borrower, correctly build out the loan file in the system, and determine the required initial documentation from borrower aligned with the loan file.
• Communicate this documentation to the borrower and LOAs using the established processes & procedures.
• Proactively communicate with borrowers throughout the lifecycle of the mortgage process.
• Quickly and proactively analyze complex files and resolve challenges therein, when received from the LOAs and/or Processors.
• Resolve conflict or challenging situations with borrowers when needed.
• Stay abreast of the loan status throughout the complete loan cycle.
• Work closely with the LOA and processor to ensure customer satisfaction through the lifecycle of the loan.
• Quickly communicate denials to loan applicants when necessary.
• Inform clients of the bank’s underwriting guidelines and applicable government regulations.
• Manage personal pipeline to ensure service standards, financial goals and objectives are met for individual performance as it relates to overall branch goals.

Requirements

• Bachelor’s degree or equivalent related experience in outside mortgage sales and origination, including established contacts/relationships within the designated market.
• Experience and proven success in proactively soliciting new mortgage business.
• One year of experience (3+ years preferred) in collecting and analyzing borrower income and negotiating skills.
• Thorough knowledge of all mortgage products and programs.
• Self-motivated with good organizational and interpersonal skills.
• Good verbal and written communication skills.
• Proficiency in standardized software applications, including Microsoft Office Suite.
• Open/Closed experience preferred.
• NMLS License required.

Qualifications

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Knowledge of federal and state compliance guidelines.

Skills

• Mortgage Sales and Origination
• Loan Processing
• Customer Relationship Management
• Compliance and Regulatory Knowledge

Benefits

• Medical, Dental and Vision Insurance
• 401(k)
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

Pay

• Base Pay PLUS Bonuses

Schedule

• Full-time