First Assistant Manager (Assistant Hotel General Manager)

About the role

The First Assistant Manager is directly responsible for the success of the housekeeping, front office, and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. This position will report directly to the General Manager of the hotel.

Responsibilities

• Manage the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection.
• Handle the purchasing and payroll submission for the property.
• Interview and hire new associates, as well as handle disciplinary measures.

Requirements

• A minimum of three years of management and supervisory experience, with preference given to experience in the service industry.
• Hotel experience is preferred.
• One to two years of experience working in a guest service-oriented Food & Beverage establishment.
• A college degree is preferred.
• Intermediate proficiency in word processing and Excel.
• Excellent verbal and written communication skills.
• Strong organizational, project management, and detail orientation skills, with the ability to multi-task to meet various deadlines.
• Strong interpersonal skills and a can-do, positive attitude.
• Bilingual in Spanish is a plus.

Qualifications

• Ability to work a flexible work schedule due to the varying hours of this management position.

Skills

• Leadership and professional image to associates and guests.

Pay

N/A

Schedule

N/A

Benefits

N/A