Firearms Sales - Full Time

About the role

The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, including greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.

Responsibilities

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers’ needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB membership, VOC and In‑Store Pick up.
• Ensures 4473 Forms are completed thoroughly and accurately.
• Obtains the ability to demonstrate product to customers.
• Organizes and maintains merchandise within the retail store for sales at the gun counter.
• Replenishes product on shelves as required per merchandising guidelines.
• Remains a product “expert” through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with seasonal floor merchandise moves.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all company policies and procedures.
• Performs all other duties as assigned.

Requirements

• Minimum education: High School Diploma or equivalent.
• Experience: 0‑2 years of retail experience.
• Age: Must be 21 years of age or older.
• Physical demands: Constantly stand and/or walk during shift; occasionally ascend or descend ladders, stairs, ramps, etc.; constantly communicate with others; occasionally repeat motions that may include wrists, hands and/or fingers; occasionally operate machinery and/or power tools; occasionally operate motor vehicles or heavy equipment; light work moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed); occasionally work in tight and confined spaces; occasionally work in noisy environments.
• Independent judgment: Performs tasks under general supervision using established procedures and innovation; chooses from limited alternatives to resolve problems; occasional independent judgment required; often makes recommendations to work procedures, policies, and practices.

Qualifications

• Product knowledge of firearms and ammunition.
• Knowledge of ATF federal and state regulations.
• Customer service and sales of firearms and ammunition.
• GCA knowledge.
• Ability to merchandise and stock merchandise.

Benefits

• Discounts on retail merchandise, restaurants, world‑class resorts and conservation attractions.
• Medical, dental, vision.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) Retirement Savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.
• And more.