Firearms Sales

About the role

As a Firearms Sales Associate, you will actively engage customers on the sales floor, greet them professionally, and deliver exceptional customer service while assisting with firearms purchases and questions. Due to compliance requirements for processing firearms, all associates in this role must be at least 21 years of age.

What We Commit To

• Delivering a Personalized WOW Customer Experience: Every customer interaction is an opportunity to exceed expectations; we focus on making each visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality: We succeed together by supporting one another and celebrating team wins; collaboration and unity drive our performance and customer experience.
• Learning and Adapting to Constant Change: We embrace growth, innovation, and feedback; change is not a barrier—it’s a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners: Every task matters, and we take full responsibility for the results; ownership means accountability, care, and drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do: Trust is the foundation of our relationships—with customers and with each other; we act with transparency, fairness, and respect at all times.

Responsibilities

• Complete all paperwork for firearm sales accurately and thoroughly, including Form 4473, licensing, and background checks.
• Demonstrate proper firearm safety and handling consistently.
• Evaluate and appraise firearms for resale.
• Exercise good judgment when interacting with customers shopping for firearms.
• Maintain a well-rounded knowledge of the firearm industry, including ammunition, reloading, and optics.
• Follow all company policies and procedures.
• Ensure ability to legally own a firearm.
• Identify and stop potential straw purchases.
• Greet all customers on the sales floor with courtesy and a smile.
• Grow personal sales by meeting minimum goals and following Scheels’ professional salesmanship standards to provide an above-and-beyond customer experience.
• Promote the Scheels Visa Rewards card and clearly explain its benefits.
• Engage customers in conversation and assist them in making informed buying decisions.
• Demonstrate a passion for products in the store.
• Attend all Scheels product training and store meetings.
• Maintain a professional appearance on the sales floor.
• Assist with other assigned duties as needed.
• Perform basic math; compute rate, ratio, and percent; draw and interpret bar graphs.
• Read and comprehend simple instructions, short correspondence, and memos.
• Write simple correspondence and effectively present information in one-on-one and small group settings.
• Demonstrate strong communication, organization, attention to detail, and problem-solving skills.
• Assist with freight/stocking when needed.
• Demonstrate product usage within the shop and retrieve product from heights greater than 6 feet.

Education & Experience

• High school diploma or general education degree (GED) preferred.
• 1–3 months of cashiering experience is a plus.

Physical Requirements

• Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work: Exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.
• Follow all safety procedures and perform job duties in a manner that minimizes the risk of injury.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401(k) with Roth options.
• Associate discounts.
• Full health coverage, including medical, HSA, dental, and vision.
• Accident and hospital indemnity insurance.
• Employee Assistance Program.
• Paid time off, holiday pay, maternity leave, and bereavement leave.
• Additional leave benefits may apply based on state of employment.