Firearms Associate (Illinois)

Responsibilities

• Greet customers with a warm and friendly demeanor.
• Engage customers in meaningful conversations to understand their specific needs.
• Provide expert guidance and unbiased product recommendations.
• Ensure compliance with all federal, state, and local laws and regulations.
• Complete firearm compliance training.
• Aid customers in selecting appropriate ammunition, accessories, and related products.
• Maintain an organized and visually appealing firearms display area.
• Process transactions accurately and efficiently.
• Stay updated on current firearm trends and industry news.
• Actively listen to customer concerns and provide appropriate resolutions.
• Establish and maintain healthy, long-term relationships with customers.
• Conduct product demonstrations and explain technical specifications.
• Utilize upselling and cross-selling techniques.
• Promote exclusive offers and store loyalty program.
• Process special orders, operate the POS register, and resolve return issues.
• Contribute to visual merchandising efforts.
• Participate in cross-training for flexibility in various departments.
• Leverage learning initiatives to acquire new knowledge and refine skills.
• Provide friendly, proactive, and professional internal and external support.

Qualifications

• High school diploma or equivalent.
• Additional education or training in firearms safety is a plus.
• Previous experience in firearms sales or a related field is preferred.
• Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
• Strong interpersonal and communication skills.
• Demonstrated ability to actively listen and provide thorough responses.
• Excellent attention to detail and organizational skills.
• Proven track record of producing error-free work and meeting quality standards.
• Proficiency in using computer systems for transaction processing and record-keeping.
• Physical requirements: able to stand for prolonged periods, lift/push/pull up to 30 pounds repeatedly, and 31-50 pounds occasionally.

Benefits

Pay range: $16.00 - $19.50 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs.

To learn more about our benefits, review here.

Min USD $15.50/Hr. Max USD $17.50/Hr.