Firearm & Sporting Goods Sales

About the role

Part‑time position selling firearms, fishing, archery, camping and related items. Due to ATF and FFL laws, the minimum age to sell handgun firearms is 18+ years; therefore, you must be 18+ years of age to work at the gun counter.

Responsibilities

• Provide direct customer service and support by selling firearms, fishing, archery, camping and related items.
• Complete and review ATF forms, make sales and follow‑up calls.
• Focus on the sporting goods department and assist throughout the store as needed.
• Stock shelves, price merchandise, manage inventory, and perform other retail activities.
• Sell merchandise and advise customers on features, advantages, and benefits (face‑to‑face and phone).
• Demonstrate product features, functions, and accessories.
• Provide product knowledge and recommend alternatives or accessories.
• Verify customer information for firearms‑related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Receive and display merchandise according to established policies, procedures, and standards.
• Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain inventory condition and safekeeping.
• Move material using hand, hand truck, pallet jack, dolly, forklift or other vehicles as needed.
• Perform other duties as assigned by management related to customer service, merchandising, and product handling.

Requirements

• Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required.
• Knowledge of 4473 forms preferred.
• Hunting, fishing, camping, shooting, and general outdoors experience preferred.
• Rigorous attention to detail required.
• Computer skills required.
• Previous merchandising experience helpful.
• Good communication skills and ability to effectively engage with customers and staff regularly.
• Ability to understand and follow specific instructions and procedures.
• Ability to resolve difficult or stressful customer service issues.
• Ability to sort, check, count, and verify numbers.
• Ability to work as a team.

Qualifications

• High school diploma, GED or equivalent preferred (not required).
• College degree preferred (not required).
• Must be able to pass a thorough background check.
• Must be willing to work any retail shift.
• Ability to complete training courses and pass certification tests provided by D&B Supply.
• Ability to work majority of shift standing and lift up to 75 pounds (majority of lifting 5–45 lbs) to move merchandise; able to climb, reach, bend, stoop, and crawl.
• Must be able to physically participate in resets, remodels, and reconstruction projects.