Fire Systems Technician

About the role

Seeking a driven and motivated Fire Systems Technician to join our service team focusing on kitchen fire suppression systems. This position involves installing, inspecting, and servicing kitchen fire systems at different sites. Field Service Technicians should be comfortable working in outside conditions and using ladders and hand tools. The role includes extensive formalized training plus work under a mentor to develop skills and gain an understanding of CaptiveAire products.

Why work for us

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment. With over 40 years in the industry, we lead with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Our mission is to provide the highest quality products and service at the lowest possible price.

• Strong commitment to employee development, including continuous education opportunities like product-specific training and company-developed technical videos.
• Safety is our number one priority; employees receive extensive safety training and all necessary equipment to maintain safe conditions.

Employee testimonials:

• “What I love about CaptiveAire is that we are constantly raising industry standards and at the forefront of innovation utilizing new technologies and implementing new procedures to provide the best product to our customers.” – Field Service Technician
• “I love that CaptiveAire gives back as much as you put in. We are constantly on the rise in the industry and there is always something new to be learned.” – Field Service Technician
• “What I love most about CaptiveAire is that you get to feel like you are running your own small company but still have the support of one large company.” – District Service Manager

Responsibilities

A Fire Systems Technician role encompasses a variety of tasks where one day does not look exactly like the next. The work involves high-volume, unique jobs requiring customer interaction and multi-department collaboration. Typical tasks include:

• Install (license required), inspect, and service kitchen fire suppression systems.
• Develop and maintain service schedules.
• Prepare and submit job reports and invoices daily.
• Develop Preventive Maintenance programs for potential and existing customers.
• Pull permits (license required).

Technician testimonials:

• “The part of my job I love is that I came into CaptiveAire as an HVAC technician but due to our wide range of products I have become proficient in many other trades and fields. There is never a day when I don’t learn something new.” – District Service Manager
• “I love the independence and freedom you get working here while still being part of a team. Every day gives you a new sense of worth and accomplishment; if we don't do our jobs correctly, businesses can't run.” – Field Service Technician
• “I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service Technician

Requirements

• Experience in fire suppression (kitchen, sprinkler, alarm) installation and service.
• Knowledge of electrical systems and ability to read commercial wiring schematics.
• Ability to lift 50 pounds independently and use power and hand tools.
• Must be safety-minded and comfortable working in outside conditions, tight spaces, and using ladders for roof access.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Must be a “go-getter.”

Benefits

• Medical, dental, and vision insurance.
• Disability and life insurance based upon election of medical insurance.
• Paid holidays and paid time off (PTO) based upon tenure.
• 401k with employer match.
• Flexible spending account (FSA).
• Tenure awards.
• Employee referral bonus.
• Safety-toe footwear reimbursement.
• Company-provided work vehicles, tools, gas card, and uniform shirts.

Pay

$55k–$75k base pay, variable dependent on experience, with additional monthly bonus based on productivity and profits.

CaptiveAire Systems, Inc. is a safety-sensitive position. Employees are subject to drug and alcohol testing in accordance with CaptiveAire’s Drug-Free Workplace policy.