Fire Service Technician

Troubleshooting and Repair

• Troubleshoot and repair Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions.
• Use a variety of troubleshooting tools to analyze systems and detect fault conditions.
• Ensure maximum system detection and alarm coverage when effecting repairs.
• Produce repair reports in accordance with NFPA for customer acceptance and billing information.
• Program systems via laptop computers.
• Affirm Fire Alarm circuit integrity.
• Assist in managing vehicle inventory and repair tools.
• Provide support, guidance, and expertise to other technicians.

Qualifications

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Demonstratable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any systems signals.
• Knowledgeable of safe use of standard trade tools.
• NICET I Certification.
• Ability to train and develop other Service Technicians on equipment, company policies, and procedures.
• Able to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution.
• Excellent organizational, decision-making, and communication skills.
• Able to work under tight deadlines and with a sense of urgency.
• Physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds; able to work from heights and climb ladders; standing and walking for most of the workday.
• Valid driver’s license & reliable transportation.