Fire Restoration Lead Technician/ Contents Lead Technician
Health Insurance
- Health insurance
Opportunity for Advancement
- Opportunity for advancement
Paid Time Off
- Paid time off
Training & Development
- Training & development
Free Food & Snacks
- Free food & snacks
Free Uniforms
- Free uniforms
Parental Leave
- Parental leave
401(k)
- 401(k)
- 401(k) matching
Bonus Based on Performance
- Bonus based on performance
Company Parties
- Company parties
Competitive Salary
- Competitive salary
Dental Insurance
- Dental insurance
Employee Discounts
- Employee discounts
Position Overview
Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
Completes assigned jobs according to company processes while maintaining quality control on each job with urgency
Performs fire/smoke damage repair and tasks to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Makes daily adjustments to the drying plan based on meter readings
Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
About the Role
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Free food & snacks
- Free uniforms
- Parental leave
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
Qualifications
- Must be able to lift up to 70 pounds
- Must be able to stand and walk for extended periods of time
- Must be able to perform tasks requiring lifting, carrying, pushing, pulling, or otherwise repositioning objects
- Must be able to express or exchange ideas with others and receive and act on detailed information given
- Must be able to use respirators that are used in certain situations and must be able to seal to your face
Skills
- Customer service skills
- Physical stamina and strength
- Ability to work independently and as part of a team
Requirements
- Must be able to lift up to 70 pounds
- Must be able to stand and walk for extended periods of time
- Must be able to perform tasks requiring lifting, carrying, pushing, pulling, or otherwise repositioning objects
- Must be able to express or exchange ideas with others and receive and act on detailed information given
- Must be able to use respirators that are used in certain situations and must be able to seal to your face
Pay
Competitive salary
Schedule
Varies