Fire Loss Consultant

About the role

Restoration1 of Omaha is seeking a calm, professional, and service-minded Fire Loss Consultant to assist homeowners and property owners following a fire loss. This role does not involve high-pressure sales.

Responsibilities

• Respond to fire loss leads in the Omaha metro area
• Meet with homeowners, property owners, or managers at the scene
• Assess immediate needs after a fire loss
• Coordinate with Restoration1's mitigation and operations team
• Explain emergency mitigation services in a clear, ethical, and professional manner
• Secure work authorizations when the property owner chooses Restoration1
• Maintain communication with the Business Development Manager
• Represent Restoration1 with compassion, professionalism, and urgency
• Help protect Restoration1's reputation as a company that prioritizes people

Who We're Looking For

The ideal candidate is not necessarily a traditional salesperson. We seek someone who is steady, trustworthy, responsive, and comfortable helping people during stressful situations. A strong fit may include someone with experience in: Fire service, Emergency response, Insurance adjusting, Property management, Restoration or construction, Military or law enforcement, Customer service or hospitality, Outside sales with a relationship-first approach.

Required Qualifications

• Valid driver’s license and reliable transportation
• Ability to respond quickly to fire loss leads
• Strong communication skills
• Professional appearance and demeanor
• Comfortable speaking with homeowners during stressful situations
• Ability to work evenings, weekends, or irregular hours when needed
• High level of integrity and discretion
• Willingness to follow Restoration1’s ethical response standards

Preferred Qualifications

• Bilingual English/Spanish is strongly preferred
• Restoration, insurance, construction, or emergency service experience
• Existing knowledge of the Omaha metro area
• Experience working with homeowners after property damage

Compensation Structure

This position offers a combination of monthly on-call availability pay, per-response pay for qualified fire loss responses, and a commission based on collected mitigation revenue from signed jobs. The final compensation structure will be discussed during the interview process and may vary based on experience, availability, and role fit.

What Makes This Role Different

Many companies approach fire losses with aggressive sales tactics. In contrast, Restoration1 of Omaha focuses on being people-focused. Our role is to bring order in a moment of chaos, help customers understand their options, and provide professional emergency mitigation services when they choose to work with us. We are looking for someone who can win trust the right way.

How to Apply

To apply, please submit your resume and a brief note explaining why you would be a good fit for responding to property owners after a fire loss to nate.r@restoration1.com.