Fire Life Safety Sales Executive

Job Summary

About the role

The purpose of the Fire Life Safety Sales Executive position is to prospect and develop new customers. Customer development to include upselling and multi-line development of services, providing and negotiating pricing for inspection contracts. ISRs will work closely with the Regional Sales Manager, Service Manager and Service Operations Staff to ensure customer satisfaction. This position is a key part of our Service Department Team.

Responsibilities

• Pro-actively engage in making sales calls to new prospective customers to build the Inspection and Service business by adding new customers to existing portfolio. Examples include “door to door” cold calling, completing call blocks, creating vertical target list for territory assigned, and creating a sales plan to achieve assigned sales goals.
• Pro-actively engage in making sales calls to current customers to build the Inspection and Service business by expanding our service offering to existing customers (upsell).
• Create and maintain a sufficient pipeline of activity that will ensure meeting sales plan/goals assigned by fully understanding that success is a byproduct of generating activity, which leads to sales.
• Manage responsibly all sales activity within assigned salesforce account, or other sales tracking system, by recording both customer and prospect information with sufficient detail while also monitoring days that a proposal remains outstanding.
• Follow up on all pending proposals in a timely manner to explain scope, answer questions, and convey the importance of the proposal with the intended goal to accelerate the award of the sale or further advance the opportunity through the sales cycle.
• Understand company pricing approach to inspection sales using excel or company provided estimating tools. A full understanding and knowledge of contractual terms and conditions of ITM agreement important.
• Represent the organization at industry meetings such as Building Owners Management Association (BOMA), customer visits, and customer entertainment which may occur outside normal business hours.
• Remain abreast of potential market opportunities through sales calls, networking and other market related information including changes and/or updates to local fire code requirements.
• Aid Service Manager and service department with potential re-signs of existing customers whenever necessary.
• Continue to advance industry technical knowledge through internal training, ride along with field personnel and reviewing technical material.
• Other duties may be assigned.

Qualifications

• High School Diploma or GED, required.
• Associate’s or Bachelor’s in Business or related, preferred.
• 3-5 years sales or fire protection industry experience, required.
• 2 years reading electronic blueprints, and experience with SalesForce, preferred.
• 2 years operating a computer, Microsoft Office, required.
• Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.

Physical & Work Environment Requirements

• Frequent travel, required, up to 50%
• Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
• Physical Requirements: While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift
• Work Environment: Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employees will frequently be required to travel.