Fire Investigator

About the role

Welcome to National Fire Experts, a leader in the property insurance intelligence industry. We are currently seeking a Full-Time Fire Investigator to join our growing team in Detroit, MI.

Responsibilities

• Timely field visits to loss sites to conduct cause and origin investigations.
• Provides honest and unbiased analysis and consultation on various fires and explosions.
• Field studies and research on a daily basis.
• Must travel to perform investigations within a 100-mile radius (further when required).
• Occasional overnight travel may be required.
• Will have close client interaction, often dealing with sensitive and confidential information.
• Writes and submits detailed and accurate reports on completed investigations in a timely manner in accordance with company guidelines.
• Communicates with National Fire Experts' customers to provide timelines and project updates on a consistent basis.
• Must be willing and able to provide expert testimony and/or depositions on an as needed basis.
• Must be willing to work a flexible schedule during periods of peak business demand.
• Provides excellent customer service to both the company’s internal and external customers.
• Performs other duties as assigned by management.

Requirements

• Must have CFEI certification through NAFI, or CFI certification through IAAI (preferred).
• Must hold or have the ability to obtain a Private Investigator License in the state(s) in which they are assigned within 60 days of employment (if applicable).
• Must be familiar with NFPA 921.
• Meet all the requirements for qualification as a fire investigator per NFPA 1033.
• Previous expert testimony or deposition experience highly preferred but not required.
• Must have at least 2 years of hands on experience working in the public and/or private sectors performing fire origin and cause investigations on residential and commercial structures.
• Must be well organized with the ability to deliver fast and accurate turnaround times.
• Must be able to handle multiple project workload and periods of high stress, especially during times of peak business demand.
• Must be hands-on and able to climb ladders and roofs, crawl in tight spaces, etc. as needed to perform investigations.
• Must meet all standards for pre-employment physical examination.
• Must have excellent written and verbal communication skills.
• Must be team-oriented and service-oriented.
• Must have a valid driver’s license with an acceptable driving record in accordance with the firm’s guidelines.
• Must have superior customer service skills.
• Must always conduct business in an honest and ethical fashion.
• Experience with writing detailed investigation reports is highly preferred.
• Must have excellent overall computer skills.
• Must meet or exceed company aptitude standards regarding computer and technical proficiency.
• Must have the ability to work efficiently with little or no supervision.
• Must be willing to travel and/or work a flexible schedule during periods of peak demand.
• Must have the willingness to work remotely and from home office.
• Must have employee-provided, high-speed internet that is reliable and accessible at remote office.
• Frequently required to stand on one’s feet for prolonged periods of time.
• Frequently required to lift and/or move objects weighing up to 100 lbs.
• Frequently required to climb onto roofs, ascend/descend ladders, stairs, scaffolding, ramps, etc.
• Frequently required to balance, stoop, kneel, crouch, climb, and crawl.
• Frequently required to reach with hands and arms.
• Frequently required to spend extended periods of time operating a motor vehicle.
• Frequently required to use hands to finger, handle, or feel.

Qualifications

Minimum qualifications include a degree or some college coursework is preferred but not required. Must have at least 2 years of hands on experience working in the public and/or private sectors performing fire origin and cause investigations on residential and commercial structures.

Skills

Must have the following skills: excellent written and verbal communication skills, team-oriented and service-oriented, and honesty and ethics.

Benefits

A Diverse & Positive Work Environment Professional Development Employee Referral Bonus Medical, Vision, and Dental Insurance Coverage401K with MatchHSA and HRA (Employer contributions)Paid Parental LeaveCompany Paid Life InsuranceCompany Paid Short-Term and Long-Term DisabilityTuition ReimbursementPaid Time Off and Holidays

Pay

Competitive Compensation Package Bonus Opportunity

Schedule

Remote Schedule

Contact

To learn more about us visit https://nationalfireexperts.com/.

National Fire Experts are committed to creating a diverse environment and is proud to be an equal opportunity employer. We are an E-Verify participating employer.