Fire and Theft Adjuster

About Our Client: The organization operates in the insurance industry, delivering a fair, efficient, and technology-driven claims experience. It combines technology, data, and skilled claims professionals to improve claims handling and provide an industry-recognized service. The company supports flexible work arrangements across the United States. About the Opportunity: The Fire and Theft Adjuster manages claims involving fire and theft losses, ensuring accurate investigations, coverage decisions, and timely resolution. This role delivers a high-quality experience for policyholders while maintaining compliance with insurance regulations and supporting continuous improvements to claims processes and products. Responsibilities: • Deliver an industry-leading claims experience for policyholders.• Investigate fire and theft claims while maintaining prompt, professional, and courteous communication with involved parties.• Manage daily claim activities, tasks, and agendas to ensure timely progression.• Respond to claim correspondence accurately and within established timelines.• Review loss details, policy coverage, and supporting documentation to determine appropriate claim resolutions.• Prepare clear written communications explaining coverage decisions to policyholders.• Collaborate with Special Investigation Units and third-party vendors as needed.• Ensure claims are handled in accordance with company policies and applicable insurance regulations.• Provide input into claims guidelines, procedures, and best practices.• Recommend opportunities to improve claims processes, products, and customer experiences.• Communicate effectively with customers, peers, vendors, and managers.• Maintain current knowledge of personal lines claims, applicable laws, policies, and industry developments. Requirements: • Minimum 2 years of experience handling insurance claims with responsibility for coverage decisions and claim payments.• Current adjuster or appraiser license in the home state, where required.• Ability to obtain and maintain insurance licenses in multiple states, including Texas, within three months.• Professional and empathetic approach to customer interactions.• Familiarity with insurance claims best practices and procedures.• Strong attention to detail, investigative mindset, and intellectual curiosity.• Open-minded and solution-oriented approach to problem-solving. Pay Range and Compensation Package: • Salary range of $61,900–$72,800 annually. Equal Opportunity Statement:Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.