Fire Alarm Technician - Programmer

About the role

High Rise Fire and Security (High Rise), founded in 1992, is a leading fire alarm, life safety, and security systems provider serving the NYC Metro Area. As an Edwards Systems Technology (EST) Strategic Partner and multi-year “Strategic Partner of the Year” winner for the Northeast Region, we deliver design, installation, service, programming, and maintenance across Fire Alarm, Auxiliary Radio Communication, Area of Refuge, Parking Garage Gas Detection, Card Access, Camera Surveillance, Video Intercom, and Intrusion Systems. We're also the first North American member of the SCUTUM Group, a European leader in life safety and electronic security with AI-driven capabilities.

Essential Duties and Responsibilities

• Perform Troubleshooter-level tasks as needed, including field diagnostics and service
• Program small- to medium-sized fire alarm projects and corresponding fire alarm panels
• Read and interpret fire alarm blueprints, schematics, and sequence of operations
• Install components and prewire on fire alarm panels; verify correct field/component wiring and proper voltage outputs
• Bootstrap and commission fire alarm panels (EST focus)
• Troubleshoot field devices and circuits; generate system status reports
• Maintain accurate records of work performed, materials used, and programming changes
• Maintain positive client relations through professional communication and service

Skills and Knowledge

• Computer proficiency and common software applications used in fire alarm programming
• Strong knowledge of fire alarm systems, operation, and functionality (EST preferred)
• Ability to read/interpret fire alarm blueprints/schematics and sequences of operation
• Familiarity with NYC Building Code and NFPA fire alarm codes
• Familiarity with EST fire alarm products and willingness to attain EST product mastery
• Proper use of test equipment and hand tools (meter, toner, etc.)
• Understanding of electronics (Ohm’s Law, AC/DC, circuits)
• Proficiency in report writing and documentation procedures
• Safe operation of ladders, scaffolding, lifts, and related equipment
• Effective listening, verbal, and written communication; strong time management
• Understanding of company policies/procedures and the HRF client service model

Benefits and Development

We offer competitive compensation and a generous benefits package, including medical, dental, vision, prescription coverage for employees and families, company-paid life insurance, and 401(k)/Profit Sharing. We provide robust learning and development, peer coaching, and mentorship to support continuous growth and cross-team collaboration—ensuring you’re challenged and set up to succeed as an Associate Fire Alarm Programmer.

About High Rise and SCUTUM

High Rise prides itself on up-to-date code expertise and deep local knowledge across the NYC Metro Area. As an EST Strategic Partner and the first North American member of the SCUTUM Group (France, Germany, UK, Belgium, Netherlands, Luxembourg), we complement life safety with electronic security, cybersecurity, and defense security supported by an AI platform.