Fire Alarm Systems Technician

About the role

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small or less complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

Responsibilities

• Test, inspect, and service commercial fire-alarm systems within assigned buildings.
• Ensure required testing equipment and materials are on site for effective and safe testing and inspection process.
• Identify and report problems or discrepancies found in the systems you inspect.
• Complete required documentation including deficiency repair recommendations.
• Follow and maintain highly structured inspection schedules.
• Maintain complete and accurate documentation of all tests performed.
• Complete service ticket documentation before leaving customer site.
• Provide instruction to customer personnel regarding proper system operation and routine inspections.
• Interact with building owner or building engineer prior to, during, and following completion of the testing process.
• Ensure customer satisfaction with all inspections and testing.
• Review reports and initiate next steps as necessary.
• Follow all local, corporate, and OSHA safety procedures and policies.
• Complete assigned training and certification within time frames required for the position.
• Train or assist less experienced colleagues on the job.
• Perform other duties and responsibilities as requested or required.

Requirements

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with direct supervision.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Qualifications

• Education: High School/GED or equivalent experience
• Preferred Experience: (but not required): Relevant field service

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement