Fire Alarm Service Technician

Key Responsibilities

• Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes and annunciators, to verify proper operation
• Prepare detailed reports documenting inspection findings, test results and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards
• Troubleshoot system malfunctions and perform repairs as needed, identifying and resolving issues with wiring, circuitry, devices and software
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality
• Conduct preventive maintenance activities, such as cleaning, calibration and battery replacement, to prolong the lifespan of fire alarm systems and prevent downtime
• Document all service activities accurately and thoroughly, including inspection reports, work orders, parts usage and customer notes, using the ServiceTrade operations platform
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs and other job-related notes, to prepare and deliver repair estimates in a timely manner, always ensuring customer satisfaction
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions and job scheduling, focusing on efficiency, productivity and customer satisfaction
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols and procedures

Requirements

High school diploma or equivalent. Previous experience in fire alarm systems, electrical systems or related field preferred. Must have a valid driver's license and reliable transportation. Must be able to pass a background check and drug screening. Must be able to work flexible hours, including evenings and weekends.

Qualifications

Must possess a valid journeyman electrician certification or be able to obtain within six months of employment. Must be able to read and interpret blueprints and diagrams. Must be able to work independently and as part of a team. Must be able to lift up to 50 pounds.

Skills

Strong knowledge of fire alarm systems, NFPA codes and standards, and electrical systems. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Proficient in Microsoft Office Suite. Ability to work in a fast-paced environment.

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

$20-$25 per hour, depending on experience and qualifications.

Schedule

Flexible schedule with the possibility of overtime opportunities.