Fire Alarm & Security Technician

About the role

The Fire Alarm & Security Technician position installs, troubleshoots, services, and repairs fire alarm and security systems, and other fire and life safety products with minimal supervision. Essential duties include troubleshooting fire alarm systems, repairing or replacing damaged components, programming various fire alarm systems, and communicating professionally with customers and offsite monitoring companies.

Responsibilities

• Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
• Knowledge of different manufacturers' clean agent and high-pressure suppression systems.
• Use appropriate tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Program and software knowledge with a variety of fire alarm systems.
• Safely follow and perform procedures to handle, remove, and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
• Be punctual to required work locations and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders.
• Understand and follow SFP’s Safety program, SDS book, Hazardous communication program, policies and procedures.
• Participate in weekly Toolbox talks.
• Ensure company provided vehicle is clean and well-maintained as required by company policies.
• Alarm Technicians will be placed in on-call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
• Train service technician trainees on all applicable aspects of fire protection.

Qualifications

• High School Diploma or equivalent, required.
• NICET or state specific certification, preferred.
• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, strongly preferred.
• Effective reading, writing, and communication skills in English with employees and customers.
• Professional computer skills, preferred.
• Valid driver’s license with acceptable driving record required.
• Must comply with SFP’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Occasional travel up to 20%.

Physical & Work Environment Requirements

• Frequent bending, ascending and descending step stools, ladders and stairs, kneeling, lifting up to 50 lbs, reaching above and below shoulders, standing and walking for extended periods of time.
• Seeing in color, close and far distances, peripheral, depth, and adjusting focus.
• Balancing, crouching, driving, kneeling, lifting up to 50 lbs, sitting, stooping, twisting, and working at heights.
• Exposure to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
• Regularly working outside, occasionally working indoors in an office setting, working alone and with others.
• Wearing all appropriate personal protective equipment, as required by company safety policies while visiting locations.

About Us

We are a full-service provider for fire detection, suppression, and security with a full suite of capabilities including design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire Protection is a dynamic organization with endless growth opportunities spanning over 25 locations in more than 8 states. Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire Protection supports trade skills and workforce development. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire Protection supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Core Values

• PIPE: Passionate about life safety
• Passion for life safety
• Integrity (Do the right thing)
• Partnership with our customers and community
• Operational Excellence (Do things right)