Fire Alarm Project Specialist 1

About the role

Convergint is looking for a full-time, enthusiastic, results-driven and forward-thinking Fire Alarm Technician to join our team. In this role, you will install, program, perform system start-up/check-out, certify, and provide customer training on assigned projects, including small or less complex projects. You will be part of a dynamic team that supports your professional growth as Convergint grows.

Responsibilities

• Test, inspect, and service commercial fire-alarm systems within assigned buildings.
• Ensure required testing equipment and materials are on site for effective and safe testing and inspection processes.
• Identify and report problems or discrepancies found in the systems you inspect.
• Complete required documentation including deficiency repair recommendations.
• Follow and maintain highly structured inspection schedules.
• Maintain complete and accurate documentation of all tests performed.
• Complete service ticket documentation before leaving the customer site.
• Provide instruction to customer personnel regarding proper system operation and routine inspections.
• Interact with building owner or building engineer prior to, during, and following completion of the testing process.
• Ensure customer satisfaction with all inspections and testing.
• Review reports and initiate next steps as necessary.
• Follow all local, corporate, and OSHA safety procedures and policies.
• Complete assigned training and certification within required time frames.
• Mentor or assist less experienced colleagues on the job.
• Perform other duties and responsibilities as requested or required.

Requirements

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and meet the needs and wants of the customer without being prompted.
• Willingness to learn technical skills and/or experience related to fire alarm systems and/or electronic security systems.
• Ability to work as a self-starter and with direct supervision.
• Solid mechanical and electrical aptitude (e.g., works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis; minimal overnight travel may be required.

Education

• High School/GED or equivalent experience.

Preferred Experience

• Relevant field service experience.

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, Dental & Vision Plan.
• Life insurance & Disability Plan.
• Wellness Program.
• 401K Matching Plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Cell phone reimbursement (if applicable).
• Paid parental leave.