Jobs · Information Technology · North Carolina

Fire Alarm Installer

Schneider Electric · Morrisville, NC · 1 wk ago
On-siteInformation TechnologyFull-time

Join our field services team and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships.

Responsibilities

  • Install, commission, and maintain customer systems according to established procedures and safety standards
  • Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
  • Create accurate technical documentation and service reports that support quality and compliance
  • Engage with customers to understand their needs and identify opportunities for additional support

Skills

  • Active Listening – developing level; understanding customer concerns and translating them into actionable service responses
  • Customer Support – foundational level; delivering responsive service that builds trust and satisfaction
  • Maintenance and Repair – developing level; executing routine and corrective maintenance to ensure system reliability
  • Problem Solving – developing level; diagnosing technical issues and implementing effective solutions onsite
  • Safety Standards – developing level; adhering to protocols that protect you, customers, and equipment
  • Technical Documentation – developing level; recording service activities accurately for compliance and continuity
  • Time Management – developing level; prioritizing tasks to meet service commitments efficiently

Qualifications

  • Customer-focused approach with strong interpersonal skills and professionalism in the field
  • 2+ years of experience installing fire alarms
  • Commissioning, programming, and start-up experience
  • NICET certification (a plus)
  • Resilience and flexibility to adapt to changing conditions and solve problems independently
  • Attention to detail that ensures every task meets quality and safety expectations
  • Eagerness to develop technical expertise and grow within a dynamic services environment

Pay

For this U.S.-based position, the expected pay range is USD 54,400 – USD 81,600 per year. This range includes base pay and short-term incentives. Individual pay is determined by performance, knowledge, job-related skills, experience, and relevant education or training.

Benefits

  • Care for Yourself and Your Family: Medical (with member reward points), dental, vision, basic life insurance, Benefit Bucks, flexible work arrangements, paid family leave, well-being programs, 12 holidays per year, and 15 days of paid time off per year
  • Invest and Plan Your Future: Competitive pay, incentives, company share ownership, and 401(k) with match
  • Grow Your Skills and Career: Performance discussions, global opportunities, Schneider Career Hub, and learning platforms like Coursera
  • Team Up in the Workplace: Collaboration, recognition, inclusive workplace, and opportunities to share your voice
  • Support Your Community: Volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits

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